Problem with volume dials in an electric guitar.
If you can't clean the pots or if you just want to try replacing them, try using
500k pots again, in case one or both of the pots is worn or dirty or
defective. If that doesn't work, and cleaning or replacing the
switches doesn't work, then the problem is probably elsewhere.
You could put a 500k resistor (with a sufficiently-high power rating of at least half the power rating (Watts) of the pot) in parallel with the pot, or, to cover all bases, put a 500k resistor from each of the two outer lugs of the pot to the middle lug. That should change it into the equivalent of a 250k pot. You could even just temporarily clip the resistors on, with alligator-clip leads, if you're very careful, just to test it.
Good luck,
The dude.
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