Motor issues there is a burnt plastic smell and sparking every time I turn my shampooer on to clean, I need assistance to fix this issue because this machine is only 1 year old

I am guessing that the motor has died on you and has stopped working and needs to be replaced. These types of vacuum cleaners last about 5 years and if you had it for 4 years and this problem is occurring then it is most likely a faulty vacuum cleaner here that you could of had purchased and you should buy a new vacuum cleaner. Costco sells shark rocket vacuum cleaners.

depending where sparking ---switch =damaged switch==motor area bearings - brushes--worn burnt out--short--debris-moisture--

Motor is jammed or burnt out,is there a burning electrical smell?,if there is,and the belt on the motor turns freely by hand , then the motor is burnt out.

The best way to check if the motor is burning or not is to go back into the unit and take the belt off of the motor shaft. If the unit does the same thing and burns or even if the lights flicker when the unit is on, then it is definitely the motor.

Usually the burning smell associated with this is like a burnt match or burnt wood.

good luck.

Hi There,

When a vacuum cleaner smokes, it is usually only one of two possible problems.

It could either be that your motor burned up, or that your belts burned. The belts on this particular model are notorious for breaking, but the fact that your machine doesn't come on at all after this happened, sounds like it may be the motor.

Both of these issues have a unique smelling smoke. If the smoke smelled like an electrical burning smell, this indicates it's your motor. If the smoke smelled more like burning rubber, then it's probably your belts.

If the smoke smelled like burning rubber, here's a video that we've recorded showing step by step how to inspect, trouble shoot, and replace the belts on your vacuum cleaner. If you open it up and the belts are still in tact, then this probably is a more serious problem of the motor burning out.

. I'd be more then happy to walk you through more advanced diagnosing if this doesn't fix your problem, please just use the comment box here on the Fixya repair page.

If this was helpful to you, please be so kind and rate my repair helpful, or leave some feedback for me. This is really appreciated by the Fixya community if the repair solution was able to fix your problem.

Thanks again,

Chris Jones
GoVacuum.com

We had this same issue. I noticed it smells like burning plastic. I took it apart and did not find any fundamental problems. Ball bearings on motor are fine, no play. What I did find was that the motor construction contains lots of plastic. It's made in China. Even the brush holder is plastic. Now, this is unusual to me, as brushes get very hot. However, I did not find any issues of melted or softening plastic when running. I used a laser-guided thermometer and measured about 170 degrees F on the metal portion of the brush holder. Nothing unusual. Some parts reached above 200 degrees F. Again, nothing unusual. The only unusual issue is that many of the parts are mated with plastic parts. That's where I believe the problem lies. When the motor is new, the brushes don't make full contact. Therefore, full power draw is not achieve until these brushes wear down a bit. After this point, the brushes reach maximum power delivery and reach maximum temperatures. This is why I believe the vacuum didn't exibit any smell until a few months later, at least, for us. In conclusion, I didn't find anything wrong, except that the motor is cheaply constructed. It isn't going bad and well likely last quite a while, IMHO.
MAJ

from sound and description most possible is motor is burnt up sparks usually mean metal on metal either bearing or bushings went on motor if u can jiggle the shaft thats bearing if u rotate the shaft by hand and feel and or hear rough grinding the brushes are damaged and the (windings)are also would need to replace motor oreck has a costumer service 800 989 3535 number give them a call not always but some times they will ship a replacement part for free

Be careful. This could be a shorted wire inside where the motor is. If there is sparks , something is exposed and touching. The motor also may be ready to give out. Unless your daring enough to open the whole thing up I would bring it to a shop or replace it.

Belt could be broken or has come off. It needs to be taken apart to find out. Not a hard fix usually. Since you didn't mention that it didn't squeal, got hot and smelled of burnt rubber or the roller didn't spin this is my guess.

http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=761326
Generic problem for all Vacuums
Drive went out on my
Posted by buster_lls on Jul 09, 2008
Drive went out on my Hoover Steam Vac Shampooer and brushes won't turn plus there's a burning smell coming from it. Only used it 6 times - bought it in March - 2008.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me like you have multiple problems with your power drive; a burning smell and the brushes don’t turn, and the dop is on March, 2008 – the Hoover Steam Vac Shampooer has a one year factory warranty and it could be a broken part for the brushes won’t turn or a belt would cause the burning smell. If it is not the belt or broken part it probably is the motor of which you should take it to a authorized Hoover vacuum cleaner dealer in your area or to contact the Hoover factory cust serv listed below or the Hoover website for information. If it is the motor the factory authorized dealer will replace the part for the motor and the broken part for the brushes, if it is the belt that would be an out of pocket expense. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST
Thanks, Don the Vac Man
Go Ahead. Use Us.