Shark Vacuums - Recent Questions, Troubleshooting & Support


Google the Shark Sonic Duo Owner's Manual. It should be able to give you an answer. If it gives no answer at all in the manual then there should be the manufacturer's phone number and email address probably on either the first or last page in microscopic typing Give them a phone call and listen to what they say is causing it to beep then. The body of the shark sonic duo might be broken where you insert the cleaning liquid bottle and the bottle isn't secure then and no liquid is spraying out from the nozzle on front

Shark Vacuums • Answered on Feb 11, 2021


I would try on the companies official website for Shark Vacuum cleaners and on google and Amazon.

Shark Vacuums • Answered on Jan 31, 2021


The motor thermostat needs to be reset Move the power button to the "On-Off" position. Unplug the vacuum.cleaner and then look or check for a clogged hose or filter and also unclog the hose and replace the filter. Wait at least 45 minutes for the vacuum to cool and then plug in the vacuum.

Shark Vacuums • Answered on Jan 06, 2021


I am guessing that the motor has died on you and has stopped working and needs to be replaced. These types of vacuum cleaners last about 5 years and if you had it for 4 years and this problem is occurring then it is most likely a faulty vacuum cleaner here that you could of had purchased and you should buy a new vacuum cleaner. Costco sells shark rocket vacuum cleaners.

Shark Vacuums • Answered on Nov 17, 2020


fixya does not sell Shark power cords. Try an appliance parts supplier or vacuum cleaner repair shop.

Shark Vacuums • Answered on Oct 31, 2020


Hello. I think you should check your warranty and call to support. If there is no such possibilities you will need to search some good repair service or even buy new device. If you will choose second variant, I recommend to choose good model from this robot vacuum ratings. Good luck!

Shark Vacuums • Answered on Aug 25, 2020


Maybe not the same issue, but my roller brush would only work intermittently. I had to take apart the main housing and clean the two contacts (female side) that connect to the lower brush assembly. Now it works like new.

Shark Navigator... • Answered on Jun 28, 2020


open unit disconnect wire from switch and ground reconnect with new line close up unit

Shark Vacuums • Answered on Jun 20, 2020


The model number is printed on a silver sticker located on the upper right-hand corner of the back of the unit. The date code is stamped permanently into the metal prong of the power plug and show the week and year of manufacture in the WWYY format. https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/53013r-eng.php

Shark Vacuums • Answered on Jun 11, 2020


  1. Unplug your mop and let it cool down
  2. Empty up your water tank
  3. See if the spray tip of your shark steam mop is blocked
  4. Insert a paperclip into your mop's spray tip and move it back and forth. This will loosen debris.
  5. Pour some white vinegar onto the mop head. Then rub it with a duster or rag. This will clear up further buildup in the mop head area.
  6. Turn it on and try to use it as usual.

Shark Vacuums • Answered on Apr 20, 2020


Hello, this is Ava with Think Crucial. To fix any noise issues that your Shark vacuum gives, a proper maintenance will do the trick. Most of the time ,cleaning the filters, checking for blockages and clearing the passageways will eliminate the noise You can purchase a wide variety of high quality Shark replacement parts for your Shark Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 https://www.thinkcrucial.com/search?type=product&q=shark I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

Shark Vacuums • Answered on Mar 31, 2020


Shark uses a suction bypass valve on their units. The reason is the vacuum air cools the motor and if there is an obstruction in the line, airflow stops and the valve opens to keep the motor cool. The sound you hear is the bypass being open. You have an obstruction somewhere.

Shark Vacuums • Answered on Mar 21, 2020

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