Red light stays on, but nothing moving after clearing paper jam

Turn off the printer, then unplug it from the power source. Clear the
printer of any paper that may be obstructing the paper path. Remove the rearaccess door. Gently remove the jammed paper from the printer, then replace therear access door.
Remove the rear access door to clear paper jams.If you cannot remove all jammed paper from the rear area of the printer, tryremoving paper jammed in the middle of the printer by opening the paper jamdoor located inside the top cover.
Open the paper jam door to clear paper jams in the middle of the printer.Plug the printer back in and turn it on.
In case of any doubt go to the following link and act accordingly
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00386753&lc=en&dlc=tr&cc=us&product=443024

Follow the steps:
•1
Turn on the printer and press the Paper Feed switch until the Auto Sheet Feeder indicator light turns on.
•2
Pull up on the paper sheet feeder on the top and back of the printer and slide out the paper support.
•3
Take a stack of no more than 10 pieces of photo paper and flatten the corners, if they are curled. Curled corners may cause jams within the printer.
•4
Place the paper in the paper sheet feeder with the printable side of the paper facing up. The printable side of photo paper is the shiny or whiter side of the paper.
•5
Print your documents as needed.

Paper Cassette :

•1
Switch on the printer and press the Paper Feed switch until the Cassette indicator light turns on.
•2
Pull on the cassette on the bottom of the printer to slide it out of the printer.
•3
Flatten the corners of a stack of no more than 10 sheets of photo paper if the corners are curled. The paper may become jammed in the printer if the corners are curled.
•4
Place the stack of paper in the cassette so the paper is touching the right side and the printing side of the paper is facing down. Adjust the plastic paper guides so they touch the paper. The paper stack guides help facilitate the paper moving into the printer.
•5
Slide the cassette back into the bottom of the printer. The printer is ready for printing.

Verify that the print cartridge door is closed.
The print carriage may be jammed, follow these steps to correct the problem:
1.
Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
2.
Disconnect the power cord from the all-in-one.
3.
Remove both print cartridges.
4.
Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
5.
Close the print cartridge access door.
6.
Plug the power cord back in.
7.
After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
8.
Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
*
Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.

If that doesn't work, maybe try this too:


Clearing paper jams
Paper jams can occur for a variety of reasons but are usually paper related. Follow the steps below to clear the paper jam:

1.
Turn off the all-in-one and unplug the power cord. With the power off, the paper feed rollers will turn.
2.
Open the rear access door of the all-in-one by pressing in on the left side of the access door and then pulling it toward you.
NOTE: All paper jams must be removed by pulling the paper out the back of the all-in-one using the rear access door. Pulling the paper out the front of the all-in-one rotates the paper feed rollers in the wrong direction and can lead to additional problems.

Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
*
If under warranty, contact HP to obtain a replacement part.
*
Click How to buy on this page to order replacement parts.
3.
From the rear access door opening, gently pull the jammed paper free.
4.
Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
Do not continue to push the paper in after some resistance is felt. If the paper is pushed in too far, more than one page will feed into the all-in-one at a time.
5.
Reattach the rear access door by inserting the two pins on the right of the door into the holes for them and then pressing in gently but firmly on the left side.

6.
Reconnect the power cord to the unit and turn the unit on. Source(s): http://www.castleink.com

Hardware failure,Go for a new all-in-one

Most of the Lexmark printers (including the Z- and X- series) pull the paper down on one side slightly faster than the other. The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.

If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):

Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).

Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Quickly bend the stack in an 'S' shape a few times to separate pages. Make sure it is lined up on the right side of the paper feed and the paper guide on the left is snug on the left side of the paper. Then try to form feed again. If that works, then try to print the self test page.

Please follow the steps given below to perform the self-test:

1. Press the "Options" button 9 times. "Maintenance/Align" should now appear in the display screen.
2. Press the "Right Arrow (+)" until "Test" appears.
3. Press "Select."

You should see text followed by a thick 1-inch black bar. Under this bar, should be a process gray bar about a 1/2-inch thick. Below this line should be a set of railroad like bars of cyan, magenta, and yellow.

Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.
If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Good luck..

Often the paper jam light will stay on when the *back* paper jam door is not cleared.

Open up the back of your printer. There is a 2nd door behind this door that you can pull open. If there is a paper in this section, pull it out and it should clear your red light.

When clearing paper jams, clear the front first, and then if the red light is still on, you need to check the back hidden door for another piece of paper.

I have a same problem .... somebody help us. :(

Hi, I have a HP Photosmart 8050. Runs good till Now. 1, ONE Sheet of paper Jamed. THe RED Light Keeps Blinking Like crazzzy. I unhooked it to re-boot. It says Print Cartridge Cradle is stuck. Clear Jam & press OK. Iv'e L@@KED 4 anything. Nothing in way. I took the ONE sheet out. Still Nothing. It's Like my X-wife. 1 item wrong and a Bunch of ****. New Ink. Got Milk. Oh wrong Commercial. Got Fix. Retired Handi-capped sanior, Ron

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