Lexmark Office Equipment & Supplies • Uploaded on Aug 25, 2013
To scan documents for editing and saving as PDF file, you will need to install the Lexmark OCR scan software on your computer. The Lexmark scan software (no downloadable version) is only available on the installation disc that came with your printer. If you lost the disc, please contact Lexmark Technical Support Center for assistance.
To install the OCR scan software from the printer installation CD:
If that doesn't help, try the steps below:
1. Disconnect the printer from your computer.
2. Re-brick your printer.
Pull out the power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds.
2. On your computer, go to Control Panel > Printers
and Faxes.
3. Delete the Lexmark print object.
4. Reboot your pc.
5. When your pc turns on, reconnect the printer.
6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print a document again to verify that the problem is fixed.
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