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What does the blue light mean? I had 4 Ionic breeze air cleaners, ionizer wires are broken. I was thinking about buying the Ionic Pro cleaners, but have no input about how well they work.
I work for the Ionic Pro company. Please go to ionicproturbo.com and go to the bottom of the page. You will see a link to the manual there. Thank you, Mary
I work for the Ionic Pro company. Make sure you are cleaning the ionizing wire too. If that does not help, please call customer service at 800-875-8577 and they will be happy to assist you. Thank you, Mary
Hi there. I work for the Ionic Pro company. Please call customer service at 800-875-8577 and they can do some troubleshooting with you. If they are unable to resolve it, they can give you the steps on how to get a replacement. Thank you.
10/6/10 I work for the Ionic Pro company. The unit is designed in such a way that it cannot blow out air continuously... it blows the air for sometime then it takes the air into the back and applies the purification process. Once inside the air is cleaned then it is blown out the front. This why some customers feel that it is not working... but in reality it still functions. As long as you have a power light and the air in cycling through the unit, it is working fine. If the unit still has an issue, you can call customer service at 800-875-8577. Thank you.
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