20 Most Recent Ionic Pro TURBO Air Purifier Questions & Answers


It's a bad batch of components in the couple you have gotten. Return it if you haven't already and purchase one elsewhere.

Ionic Pro TURBO... | Answered on Dec 03, 2019


I found that the buzzing can be removed by blowing out the unit, cleaning the blades and taking a long cotton swab and alcohol to thoroughly clean the corona wire - carefully - don't break it. The wire should be clean enough that the slider/wiper runs smoothly up and down the wire after cleaning. If it drags or is rough to slide, you will still have noise no matter how many times you clean the blades. The wire gets a "crust" on it.

Ionic Pro TURBO... | Answered on Aug 02, 2018


On the opposite half as the plates. Look for but don't touch the big insulator at the top. The wire run from it to the bottom of the machine. Older ones have a cleaning bead and you must turn the entire machine upside then right side up several times to clean it. Mine had a latch on the back top with a label, " pull up to clean if crackling". I pulled it up and observed a wiper sliding up the big wire inside. I did it up and down several times and that fixed mine.

Ionic Pro TURBO... | Answered on Oct 17, 2017


the fan motor is defective, it must be replaced.

Ionic Pro TURBO... | Answered on Oct 17, 2017


The black film is caused by mold,which is moisture behind the walls.Clorox with make the black film go away but mold will come back.

Ionic Pro TURBO... | Answered on Jun 05, 2017


You need to clean all the stainless steel contact points inside the unit, not just the blades. Make sure you unplug the unit before doing this.

Ionic Pro TURBO... | Answered on May 04, 2016


Are you sure you did not knock a wire loose that is where I would start

Ionic Pro TURBO... | Answered on Nov 06, 2015


it has a reset function hold down power 5 sec otherwize check to see if there is any dark spots on the bottom before reinserting. 1st make sure its unplugged then 2nd there should be a copper set up as if putting a 9 volt battery into a fire alarm. there should be two side by side the darkening is where either cleaner was left still dripping or a dust partical probably from the paper towel. caused a static charge. use a Q tip to clean it . and always make sure it is dry if u hear a static sound unplug it is still wet.

Ionic Pro TURBO... | Answered on Jun 14, 2014

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ionic pro makes weird buzzing noise

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