WINDOW VISTA laptop not read / write any DVD/ CD

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It sounds like your drive is having issues, you can always install windows 7 from a flash drive (so long as your computer supports booting to one). Instructions on setting this up are here: http://www.intowindows.com/how-to-install-windows-7vista-from-usb-drive-detailed-100-working-guide/ You will need to do this from a computer with a working DVD drive to transfer the info to a flash drive.

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as per configuration i think urs is combo drive cd rw +dvd reader. we cannot write dvds

Your DELL computer should have been shipped with a set of "System Restore" CD-ROMs. Reinstall Windows from those disks.

If you don't have the disks, telephone Dell, and they will courier-ship a set of CD-ROMs to you.

If you have the CD that Came with the PC you can use that to reinstall Vista, All Dell computers ship with A dell reinstall disk

dear to solve this problem using any DVD software then it no give problem.
www.freedownloadscenter.com/Search/dvd_software.html

is it a genuine disk or a pirate copy?
If its a genuine version of vista, product key should be on the back of the cd case, or on the back of the instruction manual, if its not there then bring it back to the shop you bought it in,

The issue can be either with the Hardware or the software.

Make sure that this issue happens wiht all the CDs or DVDs you are using or able to used eariler.

First, check if the DVD Drive is listed in My Computer or not.

If yes, try uninstalling the DVD Drive from the Device manager by following the steps :

Right Click on My Computer and select Properties in the list.

Now go to Hardware tab and click on the Device Manager button.

Device Manager window opens in a seperate window.
Now click on the [+] mark next to DVD/CD Rom Drives to expand the tree.

Right click on the DVD Drive entry and select Uninstall.

Confirm if you get any message and close the Device Manager and restart the Notebook so that the DVD Drive Drivers will be reinstalled automatically.

Uninstalling DVD Drive Drivers in Vista :

Click on the Start Menu and type in Device Manager in the search field.

Click on the Device Manager from the results which will open the Device manager window.

Follow the same instructions to uinstall it.

If you find the yellow ! marks in the Device Manager, you may have to do some modifications in the Registry by following the instructions in the links below :

For XP :

http://support.microsoft.com/kb/314060

For Vista :

http://support.microsoft.com/kb/929461/en-us

you may have either the Upper or Lower filter or both.

Delete both of them and restart the Notebook.

Finally, try removing and reseating the DVD Drive from the instructions available in the Manual in page number 135 of 310 :

http://h10032.www1.hp.com/ctg/Manual/c01035657.pdf

If the issue repeats, issue can be with Hardware.

may be dvd lence is not working,it want service
some time dvd works but cd not -same problem
regards prasanna