Question about Fisher and Paykel Active Smart® E522BR Stainless Steel Bottom Freezer Refrigerator

1 Answer

Fisher & Paykel bottom freezer keeps defrosting by itself

I have a Fisher & Paykel E442B with the frost-free freezer at bottom, fridge at top. A few weeks ago, I noticed pools of water would suddenly appear on the floor. I'd mop up and the problem would go away for 4 or 5 days.
Tonight when this happened I noticed that inside the freezer at the back is a long, horiztonal heating element and it was glowing orange-hot! After a few minutes it turned itself off.
Obviously this is the culprit doing some sort of auto-defrost but why is it coming on like that? And where is all the ice that it's obviously melting? What do I have to do to stop it? Thanks!

Posted by phil_chant on

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1 Answer

keith jones

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  • Fisher and P... Master
  • 747 Answers

Sounds like the drain is blocked and maybe your element is not located correctly

Posted on Dec 21, 2018

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5 Related Answers

douglas smith

  • 1462 Answers

SOURCE: We have a fisher and

not the seals. the drain is blocked. take the rear panel off inside the freezer and yoy will probably see an ice build up at the bottom. melt off with a hairdryer and follow up with hot water till water flows away freely. if you have ice build up all over the pipework, then you have a defrost system fault and get back to me

Posted on Jul 18, 2008

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Anonymous

  • 1 Answer

SOURCE: measurement of defrost heater elemnt resistance in E 442B

yes, should be 165

Posted on Aug 06, 2009

BIKER T

Terence Fourie

  • 909 Answers

SOURCE: Fisher and Paykel Freezer

Very possible the door was accidently left open for a period of time. When that happens, moisture latches on to different areas which inturn creates ice build up. In short, do a good defrost and then restart freezer again.

Posted on Oct 04, 2009

Testimonial: "Thank you. Freezer defrosted and working again!"

Anonymous

  • 2702 Answers

SOURCE: Freezer had ice, still works, and top stopped

it could be the auto defrost playing up or it could be the thermostat packed up,,,,

Posted on Nov 27, 2010

kel1guy2002

Kelly

  • 3740 Answers

SOURCE: Hi, I have a Fisher and Paykel E402B

Your automatic defrosting circuit is not working. There are several components that can stop the defrosting process:
1. The defrost control
2. The defrost element
3. The defrost thermostat

Any one of the 3 can open cause the automatic defrosting process NOT to work.

If the defrost control fails, it just stops defrosting and ice builds up on the evaporator coils.
If the defrost element fails it will go into the defrost cycle and not cool again until the internal temps reach 60 Deg F.
If the defrost thermostat fails in the open position the heater will not heat up and the freezer will ice up.

There are 6 models of the R402B so I was not able to narrow down a source your exact parts data.
However, if the defrost control has failed the good news is the most expensive one is $18.95 AUD

Hopefully this gives you something to go on. I think it will either be the defrost control or the thermostat. If you can locate the defrost control turn it until it clicks ONCE and see if the unit shuts off and completes a defrost cycle. If it heats up but does not complete the defrost cycle again your looking at a problem with the defrost thermostat. If it does not heat at all then the problem is the heating element.

The defrost control will have 2 sloped tabs on it so that you can only turn the control one direction. The defrost control dial with the tabs will be no larger than 1/2 inch in diameter.

UK Parts: http://www.partmaster.co.uk/cgi-bin/search.pl?query=Fisher+%26Paykel+E402B
AU parts: https://www.statewideapp.com.au/shop

You most likely will have to make a "contact" enquiry at either site above. For the defrost tmer, heating element or the defrost thermostat.

Thanks for choosing FixYa,
Kelly

Posted on Jun 21, 2011

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Fisher Paykel Fridge Freezer

I have a Fisher and Paykel E442B upside down, which is a very similar model, and I just fixed the same problem (temperature was around -4C even though I set the fridge temperature as warm as possible).

The cause of my problem was excessive ice build up on the side of the evaporator coil (which is in the back of the freezer compartment behind the rear plastic panel). I had the same problem around a year or so ago, so I expect it to be a regular occurence. To defrost the coil, I removed all the drawers in the freezer, and the plastic insert by pulling out the bottom of the panel out and rotating it upwards until it released at the top. There are a couple of snap-in tabs holding the panel in, so with a bit of pulling they released. The tabs are either side of the slot at the bottom of the panel.

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I then supported the panel horizontally on the top shelf so that I didn't have to disconnect the thermostat wire and the circulating fan wire.
52de81a.jpg With a small fan heater set on low, aimed roughly at the ice buildup on the left hand side of the evaporator coil, I defrosted the ice built up. This took around 2 hours or so. Then put it all back together and it worked fine.

I'm not sure why the ice build up on the side caused the problem, but presumably it interferes with the proper flow of cold air to the fridge compartment.

If you don't seem to have ice build up like I did, then it could be a thermostat problem, or a fan problem (a symptom of which would be fridge being colder at the bottom than at the top).
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