Paper jam upper paper jam...no paper in mechine, cant clear jam message, so printer doesnt work. ?????????????/

Paper Jam clearing: copy and paste the link in your web browser...I used to work with these printer's..when they work great, when they don't, not so great..

https://www.manualslib.com/manual/949165/Hp-Laserjet-5000.html?page=84

Clearing Paper Jams If the printer's control panel displays a paper jam message, look for paper in the locations indicated in Figure 22, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area.When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 78.(A paper jam message might also display if the rear door is open.)

The top cover of the printer must be opened and then closed to clear a paper jam message.Paper jams can occur at the following locations:Output areas(top and rear)Go to page 75.

Loose toner might remain in the printer after a paper jam, but thetoner should clear after a few sheets are printed.

Try and check the ink or maybe the paper is scrunched up smooth them out.. If this doesnt work then sorry this all i can do XD

Lift up the upper section of the printer (just like you were going to replace an ink cartridge) and look for the smallest torn piece of paper hiding in the gears. Then tip up and gently remove the top (black) paper tray assembly and remove any paper in the tray. Grab a flash light and check the "in" feed area.

Put it all back together and hit "start copy". If noting still clears the jam unplug the printer (power cord) from the wall, wait 30 seconds and plug it back in.

Hopefully that clears the paper Jam message.
If not call HP Support Center @ 1-866-408-5408. They're available 24/7.

Try either of the following methods to clear the paper jam. The operator panel displays the Ready message when the jam is cleared.Method A:

1. Press Paper Rewind until the Paper Empty message appears.
2. Press Paper Advance to re-load the paper into the printer.
   The printer advances the paper, then cuts and discharges about 24 in. (61 cm) of blank paper. This reduces the possibility of fingerprints or other damage to the prints.

Method B:

1. Turn off the printer and open the upper cover.
2. Remove the ribbon from the printer.
   Caution: Prevent damage to the printer. Do not pull abruptly on the paper.
3. Slowly and carefully pull the jammed paper out of the printer.
4. Cut off any damaged or printed areas of the paper. Do not damage or mark any of the rollers.
5. Close the upper cover and turn on the printer.
6. Press Paper Rewind to rewind the paper into the printer.
   Note: If the Paper Jam message still appears on the operator panel, press Paper Rewind again.
7. Open the upper cover and reload the ribbon.
8. Close the cover.
9. Reload the paper.

Note: If the Paper Jam message still displays on the operator panel, and you are at the end of a paper roll, it is possible that a segment of paper is too short to automatically exit the printer. Remove the front cleaning roller and remove the segment of paper.

Hi,

I had the same problem with my Canon Pixma MP610.

After stripping the printer down I found there is a lever in the path of the paper that operates a photo electric sensor. This can get stuck in the wrong position. To reset it get a sheet of A4 paper or (better) card fold back a 1 cm strip on the top edge of the paper and press it down flat. Open the rear cover and insert the sheet folded edge first and folded flap upper most over the top of the upper set of rubber rollers. Push it into the machine as far as it will go and then withdraw it. You should feel a little resistance or here a click as the lever is reset. You printer should now work.

Several hours of frustartion and foul language have brought you this fix. I hope it works for you.

Regards

Jon

Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Jo48,

You have a faulty sensor in your print mechinism. This could be the print mechinism itself or the sensor. Either way it wil require the unit to be stripped down and repaired by a qualified canon service tech due to the need to re align certian rollers and gears in the unit. Only a canon service tech can do this properly. Sorry dude, but them is the facts.

If the unit is under warranty, canon will repair it for nothing, however if it isn't, you might consider the difference between the cost of the repair and the cost of a replacement unit.

Gremlin11

I cleared the paper jam but i am still getting a paper jam message. I checked thoroughly and dont see any pieces of paper anywhere. I press ok and still get paper jam message. I turned the priner off and on serveral times and that did not work. Same message. I am feeling very frustrated. Its been a week today. Help!

Most likely a bad or obstructed sensor. Use compressed air to blow around the top and back of the printer removing heavy paper dust and look under the pickup rollers for small pieces of ripped paper. If the sensor is bad, contact service and support.

Providing the printer brand and model can help zeroing on the problem but paper jam error that won't go away usually mean that the sensor lever got stucked. With the printer unplug, check the paper path. A small piece of paper may have torn and got stuck in the sensor lever. In rare occasion, the sensor itself is damaged or broken off.

fixya!