OKI Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


I just refill my toner for ml 1915 can anyone help me how to reset the chip for my ml 1915 because the price of the toner is the same as a new printer, Mr bobby from Indonesia.
Thank's alot.

OKI C3400N... | Answered on Nov 05, 2020


Compress any PDF file is not that difficult now, now there are many online tools available that can do this job easily, just Google 'Compress PDF online' and you will get many websites available, you can use any of them.
Nowadays there is a website ' compresspdf.io ', which I use a lot but before I was using 'SmallPDF.com', but I liked the results of this new website, you can use either of them, both websites are very good.

OKI C5510 MFP... | Answered on Sep 08, 2020


ipf6100 close upper cover problem help me

OKI B4350 Laser... | Answered on Sep 05, 2020


Could very well be the sensor window. I suggest looking at the side of the drum on the right side and pushing a q tip into the opening. heres an older model thats sort of similar instructions. http://www.c3400.co.uk/index.asp?menumode=0&content=sensorerror
Also you can check the exact error code here. http://www.okic3400.co.uk/library/downloads/utilities/c3300c3400smv1115.exe

OKI C3400n Laser... | Answered on Mar 02, 2020


RESET OKIDATA TONER DRUM 1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.

All toner, drum, fuser and transfer figures return to 100\%.

OKI Office... | Answered on Feb 01, 2020


I called this number - 1-800-654-3282 available 24/7
and they have steps
1. Turn off the printer
2. Press the "menu" and "online"
3. Press until the screen says - "Format User Flash"
4. Press "enter"
5. Restart printer when prompted

OKI Printing... | Answered on Sep 03, 2019


sounds like the printer heads needs to be clean or a paper jam.

your printer should have came with self cleaning software

paper jam
remove paper tray, open all access to printer to check if there is a crumbled paper or even a small torn piece of paper from a previous jam.

if successful restart your printer

OKI Office... | Answered on Aug 23, 2019


Error code 122 means " Low voltage FAN error ".

Is the FAN (bottom right of the front) of the low voltage power supply block working? Is the FAN connector connected correctly?

Check to make sure connection of the FAN connector. Replace the low voltage power supply unit. Replace the FAN motor. Replace the low voltage power supply unit.

Source: https://www.okoki.co.uk/how-to-fix-oki-printer-error-codes

OKI Office... | Answered on Jun 16, 2019


in case you need it ....The Administrator log in for the menus s :admin pw: aaaaaa

your answer is here:
http://www.manualslib.com/manual/916780/Oki-Mc361.html?page=19

OKI Office... | Answered on Jun 14, 2019


In the side of the blue handle on the toner there should be a window that has a white flag inside it. the surface of the flag may be dirty and require cleaning. alternatively, there is a sensor opposite this in the side of the printer that "looks" for the white flag moving during the startup sequence that may also require cleaning. K in the code would indicate K or black toner is the one to be checking.

OKI C5250n... | Answered on Jun 11, 2019

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