Cartridge error - printer doesn't recognise cartridge inserted.

Try to reseat the black cartridge. If that doesn't help, try to clean the cartridge nozzles. On the printer operator panel > press Setup button > Maintenance > Clean Cartridges > Ok. Your printer will then print a page, forcing ink through the nozzles to clean them. Try to print again. You may also try to insert a different known working black cartridge to determine if the other is faulty. If your new cartridge is faulty, return it to the purchase store (if within return period) or contact Lexmark technical support for assistance.

Hi:

Sometimes HP printers are finicky about cartridge installs. Take a damp paper towel, and clean the contact strip on the back side of your cartridge, then dry it off. Gently clean the contacts in the printer cartridge stall, with an old toothbrush....Gently!
Repeat till you get the cartridge to get recognized!

Just replace the black cartridge with new one.

You hit it! Go out and buy a new cartridge. Most likely you got a bad one.

Clean the contacts on the HP Cartridge. I've had the same error before and i switched it to a fresh new cartridge.. works fine ever since. THen i decided to switch back to the old cartridge, same error as you but i cleaned the contacts on the cartridge, works for a while but done after a week. Problem is that the ribbon circuit is rusted and the printer doesnt recognize the ink anymore.

Also make sure you both have the ink cartridges in place. Make sure it is seated properly inside.

hope this helps!
-levibit-

The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.

1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
   • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
     1. Clean the color cartridge contacts.
     2. Reinsert the color cartridge into the carriage and close the blue latch.
     3. Close the printer and wait 10 to 15 seconds.
     4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
   OR
   
   • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
     1. Reinsert the color cartridge.
     2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
     3. Clean the black or photo cartridge contacts.
     4. Reinsert the black or photo cartridge.
     5. Close the printer and wait 10 to 15 seconds.
     6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

1. Remove and then reinsert the cartridge indicated in the error message.
2. If the error is still displayed, clean the contacts.

1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:

1. Remove both cartridges, lower the latches, and close the printer access door.
2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
3. Turn the printer back on by pressing the On button.
4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.

1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

the contacts are old on the cartridge. try a new cartridge or clean the old cartridge contacts with a pencil eraser.

Hi ,

As per the information provided by you it seems to be a hardware issue however u cvan try these steps .

Steps >

Take out the ink cartridges from the printer > without turning off the printer unplug the power cord > press # and 6 key together , now without releasing the keys plug in the power cord .

keep on holding the keys down until the machine turns off automatically .

after the unit turns on again it would do the allignment give a msg for insert ink cartridges . insert the cartridges at that time . and see how it works out .


Thanks
MAC.

Try to clean the print cartridge contact points with a good rubber eraser and clean the printer side cartridge contacts with good lint free cotton cloth. Then first insert Black cartridge and then colour cartridge. Use some more pressure while attaching the cartridges.

Did you trying cleaning the cartridge contacts on your machine?