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Downloading i just got this mp3 player when i attach it to my computor do i have to do anything to turn it on to download

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No, just plug it in.

Posted on Jul 26, 2007

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Good day!
The file you downloaded in your computer is not supported by your phone. How do you know? please check the file extension format. for example: (.mp3, .mp4, etc.) please download a audio file that suits your phone or download a software where you can convert audio file.
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These are the steps that helped me resolve a similar issue I had:

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Hi
I had the same problem recently.
I did a reset (hole on the bottom) and it has been fine ever since.
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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

After that,
This link should have the firmware upgrade that you need - if you correct the firmware upgrade link and not some other link, then it will not prompt you to do anything with Windows Media Player 11.
http://support.rcaaudiovideo.com/downloads.aspx?product=25

-Tha Mp3 Doctor
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