For some reason the stapler (which is only a couple months old) will not dispense the staples. All I hear is a puff of air, but no staple. There are staples in the stapler and I've checked to see

SOURCE: how do put staples in this stapler?

1. Hold the black handle -- top part -- of the stapler with your right hand thumb and forefinger. 2. Hold the metal casing right beneath the black handle, with your left hand thumb and forefinger. 3. Use your left hand thumb and forefingers and a wedge to separate the top black part and the metal casing beneath it. 4. Bingo!

Note: Switching the two different operations on to the other hand is unlikely to work.

SOURCE: We have a swingline model

1. Make sure you have the correct staples for the machine. The type appears to be:
Swingline 50050 Cartridge Staples, Chisel Point, 1/2"" Crown, 3/16"" Leg, 5000 Per Box High-quality Swingline cartridge

2. Check the cartridge to make sure there are no visible jams.

3. Contact the manufacturer at http://www.acco.com/swingline/, or
Repair Service/Technical Support:
Phone: 800.790.7787

SOURCE: Trying to load the staples into a model #90010.

1. Make sure you have the correct staples for the machine, Swingline Hvy-Duty Staples for 90010 Stapler, 0.625-Inch Leg Length, 2500 per Box (90009)

2. Check the staples to make sure there are no visible jams. Remove some staples from the row if this helps them fit.

3. If you continue to have problems, contact the manufacturer at http://www.acco.com/swingline/, or
Repair Service/Technical Support:
Phone: 800.790.7787

They will replace the stapler if needed.

SOURCE: We have a Swingline 690

I had the same problem with my 690. This is what worked for me.. I simply pulled out the staples from the cartridge a little further than the suggested tear-off point, and the machine was able to start working. Hope this helps!

Donald DCruz

• 17130 Answers
• Posted on Oct 25, 2011

SOURCE: how do I remove a jammed staple?

All you need is to use a thin sharp wire rod to push the damaged/cramped pin out of the hammer. You can achieve this only if you can have such a tool , remove the lid to get access, manually turn aside to relieve the presssure on the damaged pin, remove the cartidge and replace after the pin is removed. You can also slightly tap to get the pin released from the jammed position.