Hansgrohe Croma 160 shower - how to adjust the holder for the hand shower

How to install Waterpik shower head

In order to give accurate instructions on replacement of a slider or holder we will need to identify the model in question. If you know the model number of the unit or need help identifying it feel free to contact me at Hansgrohe Tech. 1-800-334-0455. Press 2 for Tech and ask for David Scarborough. I'll be happy to help.

It seems you may need a new hose. You can contact Hansgrohe Tech at 1-800-334-0455 and we can handle the replacement for you.

The hand shower and wall bar does not control temp. The valve in the wall would control the temperature of the water going to the shower. I would need to be able to identify the model number of the valve in the wall to be able to give accurate instructions on temperature adjustment. If you need help identifying this valve feel free to give me a call at Hansgrohe 1-800-334-0455. Press 2 for tech and ask for David Scarborough

The first thing to do is identify the unit so I can give accurate instructions. Hansgrohe makes many valves and the temperature adjustment between them is different. Feel free to call me at Hansgrohe at 1-800-334-0455. Press 2 for Tech and ask for David Scarborough. I'd be happy to help identify the unit and get you the instructions for the temperture adjustment.

The most common cause of this symptom is water deposits building up in the face of the shower head. This will cause the unit to express water around the edges of the hand shower. The first thing to try is cleaning the hand shower with CLR. Remove it from the hose and soak the spray face in the solution for no more than ten minutes at a time. Rinse it well then reconnect to the hose and run water through it. While running rub the rubber spray channels in the face to help further break up and clear out the depsoits. Then repeat the process at least two more times to ensure you have cleared out all the deposits. If you need further help feel free to call me at Hansgrohe. 1-800-334-0455. Press 2 for Tech and ask for David Scarborough.

There may be a tension adjustment screw on the slider that you can adjust to add tension between the slider and bar. If it is an Axor or Hansgrohe wall bar You can call Hansgrohe Technical services. We can help you identify and adjust or reapir this unit. Feel free to give me a call at 1-800-334-0455. Ask for David Scarborough. I'd be happy to help.

Is it a Grohe or Hansgrohe shower head? If it is a Hansgrohe shower head the first thing to check is if the self sealing filter gasket is installed at the connection to the shower arm. Hansgrohe shower heads have a black self sealing filter gasket in the head that some people remove assuming it is a flow restriction device. It is only a filter and does not restrict flow unless clogged with debris. Next make sure the flow restriction device below the filter gasket is still installed. On some models removing the flow restrictor will cause water to be expressed from the air injection ports near the pivot ball. Feel free to contact me at Hansgrohe. 1-800-334-0455. Press 2 for Technical and ask for David Scarborough

Remove the handle by loosening the screw near the bottom. You should see a plastic ring, probably green, that is the hot water safety. Adjust it so that the handle will turn further for more hot water. It most likely pulls out, then turn it left, reinsert and reattach the handle.

Grab a wrench and give it at least a quarter-turn. Hand tight isn't enough with a shower, even with teflon tape.