You will need to replace the ice maker. Here is the new ice maker to order for that model.
SOURCE: ice maker dispenses cruched ice in cube ice mode
You have a solenoid switch which switches the dispenser back
and forth from crushed to cube. It could be stuck or not working or the parts
connecting it could be disconnected or broken. You will have to observe to see
if any parts are moving and if any noise is coming from the solenoid.
With your model number I can find a diagram which may help.
SOURCE: Ice maker not filling & making ice cubes
First give me the entire model # on the sticker from the inside of the fridge and I can definitely help you with this. Let's solve it before you rate it.
SOURCE: hotpoint refrigerator water dispenser not working, while ice maker, works slower
Check or replace the water filter
SOURCE: GE GSH22SGRE - water dispenser not working but ice cube maker working fine
check the water valve on the back of the ref. it sends water to the ice maker and water in the door one can work and the other one not
SOURCE: Ice Maker Freezing Up and Ice not dispensing
Check your ice cube tray to see if it is warped. Mine was. I took the tray off and dipped it into boiling water and remoulded it to the original shape and re-installed it. So far no problems. The tray gets warped because of the ice cube release mechanism. The tray is rotated around until it meets a block on one corner which creates the twisting motion we used to do on manual trays. Over time it tends to warp the tray. Good luck
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