After the rinse/spin cycle the clothes are still dripping wet, I checked the drum and agitator and they both are working???
SOURCE: Cloths Soaked after Spin Cycle
If the motor has a transmission, it could be stuck in 1st gear. I think the agitator running is normal.
SOURCE: dripping wet clothes
will be an UNBalanced load, maybe there was not enough clothes in the load so in that case the drum would not be able to distribute the load evenly so gave up on the spin, hence wet stuff!
SOURCE: spins fine, but clothes still soaking wet
Clogged water pump. Not draing fast enough. If this is helpful, please post as such.
SOURCE: Strange growling sounds on rinse and spin cycle
I would check the motor control board located near the floor on the right side for burnt components. The motor is a 3 phase unit and if one of the phases are working the motor will growl and won't be able to supply the proper torque.
See www.neptunehelp.com for disassembly photos and for more info on the faulty door latch wax motor.
SOURCE: after the spin cycle runs the clothes are still soaking wet
I had that problem at one time with my old washer and what it ended up
being was the Washer Dog Agitators were broken and causing the it to
slip and not spin correctly. I would try checking the Dog Agitators.
Here's A picture of a typical top-load washer breakdown to show you where they are located --->Here<---
I hope this helps. If that is the problem I bought mine at Sears for about $8, normally in stock item.
Let me know if there is anything else I can do.
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