Question about Jura Capresso Impressa E75 Espresso & Coffee Maker

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Jura Capresso Problem

I have a "malfunction 8" problem with my Jura Capresso machine. I didn't have my reading glasses on and accidentally put a decalcifying tablet in the ground coffee inlet instead of the cleaning tablet. The machine now shows the malfuntion 8 message. When looking into the ground coffee inlet, you can't see the decalcifying tablet. Can this be fixed easily or will I need a technician to disassemble the machine to take the tablet out ?

Posted by randall beard on

  • 1 more comment 
  • chicagochris Nov 21, 2007

    After about 3 minutes into the cleaning cycle, no water seemed to be going through the machine, the machine kept cycling through as though it was pushing water through, but none was coming out the spout as per usual during cleaning cycle....now malfunction 8 is lit up......cannot open the drawer...seems blocked. please advise

  • Anonymous Mar 22, 2014

    need to clean inside of machine

  • Anthony May 06, 2021

    My Jura machine indicates open switch sign

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Anonymous

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Check out this link:
http://www.kuntze.de/E/index.htm

Posted on Dec 30, 2007

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To fix this problem you need to clean the layers and layers of coffee mud off the plates that dispense the spent grounds into the hopper. My suggestion is to do this major muck cleaning before you even put the cleaning tablet in.
Get a flashlight and pull the trays out and have a look at the mechanism that dumps into the hopper. You will see the layers of gunk that need to be scraped off. Easiest thing to get in there is a finger to start, then place it next to your sink and clean it with a water jet from your kitchen faucet, provided your faucet will allow you to do that. Let the runoff go into the sink of course. After you get it cleaned up, then put the machine through the cleaning cycle.
If you can't get the problem solved, the fix is a flat $200 from Capresso.
Call the number above to get set up with a service shipment, done in PA.
Devin in Ohio
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