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Dual cassette deck are often poorly built and full of problem with age. They are typically not worth repair. Get a good deck like the Tascam 122 Mk II as these can be repairs.
I have consulted with clients that have dual decks and the cost to repair will get you a Tascam 122 Mk II in restored condition and it works much much better. I should know as I have been repairing decks for 40 years so far.
These dual cassette decks were throw away units in most cases. The belt inside and the grease in the cam mechanism is in bad shape and the deck can not cycle through the steps it need to so as to reach stop. Only stop mode will allow the door block to release. The tape can safely be extracted by a Technician. The deck need work. Dual cassette decks are not always worn the repair cost.
FF and Rewind are functions of the reels, not the capstans. If the reels fail to rotate in response to capstan-driven tape motion the unit will assume a broken tape or end of tape. I think you have a mechanical reel drive system failure. Take it to a shop for evaluation and correction.
The problem, according to messages on your site, is that the belts are old and have stretched. There is a great step by step tutorial on www.Instructables.com with pictures and all. Parts are not too hard to find on search engine. Looks like less than $25 to fix.
Sometimes this is due to the tape not being pinched between the capstan and the rubber roller.
Make sure there is no slack in the tape when you put it in the deck. See if you can observe the tape going down over the capstan on the correct side.
If this isn't the problem, then the mechanism that engages the capstan roller may not to be working. In most cases, the rubber roller is mounted on the same mechanism that moves the record-play head against the tape. If this mechanism isn't moving, that would cause the problems you describe.
Better tape decks, like Pioneer, may use a different mechanism for record/play than FF & REW. So it sounds like a belt or mechanical link for the REC/PLAY has failed.
try firmly banging the cassette onto a table top(with reels flat) a few times, then ff right through and rew a couple of times. this will layer the tape more evenly and hopefully allow the mechanism to play it. the takeup reel or autostop mechanism may be failing if the deck does not have enough torque to carry the tape and may require belts replaced or dried grease removed in the transport.
it has probably thrown the capstan belt and will require a new belt fitted. the transport relies on capstan rotation to engage play. a separate reel motor operates ff/rew and takeup funtions
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