I bought a new Panasonic land line phone 6.0. The VM message comes up and stays on display on all three phones. There is no message. How do I remove the VM message?

If the red light at the top of your phone is blinking it can mean three things: You have a voicemail, in which case you need to press VM at the top of your phone and listen to each message. You have a message waiting request. In this case you should see MW on the display of your phone.
https://www.nationalcommunications.com/kb/

What climate do you live in? Snowy?

Your Panasonic phone has no voice mail associated with it; voice mail is entirely a function of your phone service. You need to contact your phone company and ask them to reset your access code, and also ask them how to access your voice mail and do things when you are in voice mail, such as delete or save messages, change your announcement, etc.

You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

http://www.voicesonic.com/panasonic/manuals/Panasonic-Tech-Notes/Panasonic-Voicemail-Tech-Notes/Panasonic-How-do-I-retrieve-my-Voice-Mail-messages.pdf


http://www.voicesonic.com/panasonic/manuals/Panasonic-Tech-Notes/Panasonic-Voicemail-Tech-Notes/Panasonic-How-do-I-retrieve-my-Voice-Mail-messages.pdf

Please ensure the VM Tone Detection feature is turned on by pressing the [MENU] button, then [#], 3, 3, 2, choose "On" and then press the [SAVE] button.

Try pressing and holding the MUTE (CLEAR) button until the handset beeps. Then clear all incoming calls.

What system? A Panasonic KEY SYSTEM (76xx/77xx/74xx/72xx phones) can have messages from other sources than the VM system.

If it's a display phone, try pressing the MESSAGE button without picking up the handset and read the display. It will tell you where it came from and you can press INTERCOM and ring that extension.
It works the same way if you call an extension and press the MESSAGE button...that leaves a message. Panasonic systems have a MW cancel code that usually begins with 700. In a TA system it's 700#, in the TDA/TAW's it's *700 plus your extension.

If it's a Panasonic cordless, it's probably hearing stutter dial tone from custom calling features.

Carl

I have 6 of these phones. No problem for a year or so, then one phone got the message light stuck on. Tried some online suggestions without success. Powering down etc. failed to fix it so I stuck a piece of tape over the led.

A couple of weeks ago line 2 failed (externally) and ATT sent a tech out who repaired it and also cleaned up the line. When the line came back, all 6 phones had the message light stuck on!

Talked with the tech here and with the ATT support and nothing worked. Eventually the tech here left as it was not a line fault - but he said he would leave the problem open.

That evening a young ATT guy called. He tried a number of different settings and changes - he was really determined! He called Kentucky and Minnesota and part of the advice was "give up and don't call the customer back"!

Finally he found a configuration option in the central office switch (exchange) for the line called CWMI (Call Waiting Message Indicator). Apparently this option was originally active but was changed when the local trunk was upgraded to fibre over the last year or so.

Once he enabled this option (we have call waiting and caller ID on call waiting on this line), the message lights on all the phones turned off and have worked normally since (10 days), including the one that was "broken" for over a year!

I really credit the tech with persistance on the issue.

Hope this helps someone else out there.

Regards, Hugh