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I, just adjusted the the solis 167; first remove the Bean container by turning counter clockwise and the pull straight up) then remove the timer dialer (time/quantity control), then remove the cover by lifting the locking tabs (2 slots each side) with a flat screw driver. Once you removed the cover. Pull straight up the the white ring with the metal cup. Now you see a dark ring which is clicked on the with unit. When you look under the ring you an see little holes all along the white unit (that's important because you need to mark your old position). After marking the thr ring on the white unit, pull off the the dark ring by slowly pulling the ring outwards just on 2 places on the ring where there an small hole in the ring (there are 4 holes). When you turn the ring you will see 2 nobs, now place back the ring with the nobs 2 places further(clockwise) than the old position. You have just adjusted the grinding control! Place back all parts in reversed order. To place back the Bean container you must be aware that there are 2 black nobs in the machine and 2(different sizes!) on the container, they must be placed in a cross. I trust you will hav succes. Don't turn to far at once because you have now modified the machine and this could damage it! I will assume no responsibillity for damages! Masta NL
Your burr is not locked in. You need to remove the beans from the hopper. Remove the hopper. Remove the burr. Turn the grinder upside down over the trash can. Put the burr back in only make sure that the burr is down. Install the bean hopper and when you turn the bean hopper it should move the burr. Then you can adjust your grind. Make sure that the grinder is running is your going to a finer grind or you could break the grinder. You can turn it to a coarse grind any time.
Can you get hot water from the unit? If yes then the pump is working, next thing is have you tried to set the grind to the coarsest setting, if yes then there is a blockage in the line, try descaling the machine, if that does not fix it, you might have to open it up or send it into a repair center.