Problems with digital audio player

plug it to a windows PC, open up the win explorer and change onto the mp3-player, erase all the sons you want, copy new ones et voila

Go to My Computer/Mp3 player/Music or Audio and delete it

SONY SUPPORT (An online chat)

Portable Audio/Video (Headphones, Players, Radios, Recorders)

1-800-222-7669 (Use 1-866-456-7669 for Digital Music Players)
Hours: Mon-Fri 8:00AM-12:00AM (Midnight) / Sat-Sun 9:00AM-8:00PM EST
Patrick_>
Hi Alvin. Welcome to Sony Online Support. I'm Patrick. Please allow me a moment to review your concern.

Patrick_>
Thank you for waiting, Alvin. I'm sorry for the difficulties you're experiencing with the Digital Voice Recorder as some data erased from it. I'll be glad to assist you with this.

Patrick_>
Are you trying to recover the deleted data from the Recorder?

Alvin Barnabas>
yes, if possible.

Patrick_>
I suggest that you contact Sony Media Services Team to recover the deleted data from the Recorder.

Patrick_>
Would you like to have their contact information?

Alvin Barnabas>
Yes

Patrick_>
When you receive the link please click on it to open the page and let me know if you are able to view it.

Patrick_>
http://www.sonymediaservices.com/

it said there is a problem please connect to pc and i need the software to fix the problem

Can you be more specific:

Are you trying to play the cellphone through the MP3 player,
or vice versa.

If your goal is simply to transfer jingles and tunes, the best
way to do this is to use a computer. The Motorola phone has
USB and Bluetooth connectivity, see:

http://en.wikipedia.org/wiki/Motorola_RAZR_V3

With the right software, you should be able to transfer
songs and jingles between your PC and the computer.
(Check Motorola for downloads)

The same is true for the MP3 Player.

The only glitch you may find is the compatibility of
the two devices' media file structures.

You may need to download two separate audio file
converters:

Cellphone <==> Windows WAV format
MP3 player <==> Windows WAV format

Finally either (or both) devices may have built-in DRM
(Digital Rights Management) copy protection,
so you may need to download some hacker/ripper
software to recover the original audio.

Google for copy protection by brand name.

Hope this sends you in the right direction.

Martin

Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

then that a virus has gone into the usb and started to malfunction. for this type of probles you have to go to an epert usb fixer.

Reformat as FAT32

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

i'm sure you you can't erase that file so you need to get it updated through your provider.