Question about Jenn-Air JJW9827D Electric Double Oven
Chriso, sounds like the thermal cut-out (TCO) opened on the back side of the oven. Since it is under warranty, I would just call for service so you don't void the warranty. If you want to investigate further, the TCO is on the back side of the oven, behind the panel. According to the tech sheet it should have two red wires going to it. These tech sheets have been wrong in the past. You can jump these wires to see if it comes back to life and the door unlocks. Carefull you will be dealing with live power here. Like I said before, best call for warranty service...Catriver..post back.
Posted on Nov 12, 2006
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Hi bstetson328 - Try resetting the range by either unplugging it or flipping the household circuit breaker off. Wait approximately 30 seconds and turn on the unit. Select the self clean option, if it does not turn on then the temperature had tripped the internal sensor of the unit and needs to be reset. This usually has to be done by a professional since the back panel needs to be taken off and the power reset inside. Possibly the unit may have a communication problem with the EOC and I would suggest contacting a professional to move forward accurately.
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