We've had a Jenn-Air wall oven & microwave, Model #JMW9530DAS for 9 years. We never had any problems with it except for the irritating dust that collects between the oven glass. After returning from a 10 day vacation, we got a 1c2c error code when pressing "Bake." The oven worked fine before we left so we were baffled. We tried other settings like "Broil" "Convect" to no avail. It kept telling us to call for assistance. We tried shutting off the power to the unit for a few minutes but got the same 1c2c error again. So we called a local appliance repair shop (associated to the appliance store we purchased the unit from) and paid a fee to have him assess the problem. He really couldn't pinpoint the problem but suggested it "could be the membrane or the controller." And, to top that, he said Jenn-Air stopped making the membrane but they are going to start making them again and we could get one in 6-8 months at a cost of $500. So now we were looking at a $300 controller & possible $500 membrane....plus labor. We were so frustrated that we decided to tackle the problem ourselves before going out and buying a new oven. We shut the power off and tried pulling the oven out of the wall. Too heavy. After about 20 minutes of the power off, we turned it back on and decided to use the "SetUp" feature as if we were using the oven for the first time, following the directions in the instruction manual. We stepped through the process (clock, auto convect, language, C/F, etc...) then pressed the "Convect" button (instead of "Bake") and voila! It worked! After the Convection Bake Preheat worked successfully, we pressed "Bake" and it worked, too. We just saved ourselves over a thousand dollars as we were going to get rid of the piece of junk. So, before you give up, try turning the power off for a half hour & use the SetUp key and walk through the process.
Jenn-Air 27 in....
on Sep 05, 2019