Question about Jenn-Air Electric Double Oven

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Digital display is very dim

Our double oven digital display is very dim.  You can see the barely see the time and the other displays hardly at all.  Can you help me with this problem.  Thanks

Posted by hospice on

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  • Anonymous Nov 01, 2007

    I have the same problem with my Jennaire Ovens (2) and where do I get the parts in Ontario, Canada to repair and what part/s is/are needed?



    Thank you



    Jackie

  • Anonymous Nov 25, 2007

    I am having the same problem with my Jennair double oven.  Plus, when you Google "Jenn-air dim display" there are TONS of similar problems with all kinds of models of Jann-Air ovens.  Does Jenn-Air do any kind of extended warranty for customers in situations such as this?




    Thanks.

  • Anonymous Dec 23, 2007

    I called Jenn-Air and told them that I was aware of how wide-spread this problem was, and asked them if they had any recalls or "service bulletins" about the problem.  They said "No," but I still asked them to send me the part at no-charge (I was just outside my warranty), as I told them that the problem of a dim display is all over the internet with a wide variety of Jenn-Air models. They were reluctant, and initially offered me the part at half-price, I said that wasn't acceptable, and (after the person checked with her supervision) they soon agreed to send me the replacement part at no charge.  Took about 15 minutes to install, and it works as good as new.  

  • Anonymous Mar 17, 2009

    Same problem...Jen Air denies it..refuses to even admit a problem exists...then you get to hold for a long time....while waiting to speak with a supervisor...........



  • ypchien Apr 08, 2009

    The LED display is unreadable after less than 5 years very light use. Since it is under warrenty, Jenair agreed to send me the parts.

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10 Answers

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The most common cause is the failure of an under-sized capacitor on the display unit. Look at the board under the display, the component is labeled C3. It is a small cylinder with the label 68mf, 35V on the side and is attached by 2 small wires. It will probably be a little burnt or have small brown drips like syrup under it. You can buy the component at Circuit City or anything like that for about 75 cents. You need a pencil soldering iron (about $10) to remove the old part and put the new one on. If you can drip a candle, you can solder these 2 wires.

Posted on May 10, 2008

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  • TSE190 Feb 20, 2011

    Awsome fix for the no display situation. Just finished the repair and hooray. C3 68uf be gone. Thanks so much for your help. My wife is now speaking to me again.

  • romantraffic Sep 03, 2011

    Add me to the list of people that successfully changed the C3 capacitor for $1.50. Problem solved... nice bright display again. Thanks BrianGem!

  • AMc1
    AMc1 Mar 09, 2014

    Awesome. You might want to get a 105 degree celsius capacitor. I purchased a 65 degree, will see how long it lasts. This article saved me over $300 and the panel is bright again. Thanks.

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I also had success with replacing the C3 capacitor with a 100µF capacitor (RadioShack: $1.49). The previous capacitor showed no visible signs of failure.
One bit of advice I hadn't noticed anywhere above: The capacitor has positive and negative leads. Make sure that the replacement capacitor is inserted with the correct polarity.

Posted on Apr 11, 2010

  • tonypete May 14, 2011

    Ditto. I replaced the C3 capacitor with a 100µF capacitor (RadioShack: $1.59). The display returned to its original full brightness and is working fine. The C3 capacitor I pulled out was scorched and oozing as indicated elsewhere on this forum. Great solution. Saved $100's. Thanks.

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Well, I had the same display problem, and found BrianGem's post. I checked the cap in question, and sure enough - it had oozed brown stuff out. Went to Radio Shack, spent $1.50, and fixed! Hope it stays fixed!
Simple repair job, if you are used to soldering. If not, find a friend who solders.

Posted on Aug 18, 2008

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Wanted to say thanks. Used fix on my SVD48600 Gas-Electric Grill-Range with Convection Oven. All the Phillips heads are on the bottom. Above the oven door. Two side pieces have to be removed to pull the plate off. The upper screw holding them in is on the inside. I pulled directly away from the stove and snapped them where that screw is. No biggie. The small screws on either side of the bottom are also securing the side plates. Had a 100mf in the junk drawer. Kool.

Posted on Feb 27, 2010

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Thanks to the Apprentice BrianGem for this fix. My C-3 cap also showed no signs of failure but for $170.00 I had to try. Presto!!!
It works great again. I'll also say this is the first problem we have
had since installed in 1999. thanks again, John

Posted on Dec 07, 2009

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One more thanks to the original posting. 100mp cap fixed the problem. The only extra note I have is that the broken cap did not show any sign of burning or leakage, It would be impossible to guess with this note.

Posted on Sep 08, 2009

  • Anonymous Sep 08, 2009

    I meant, it would be impossible to guess the solution without this original note.

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Just wanted to say thank you for the fix for the dim LED display. Used a 100 mf cap and the LED display was fixed. This is completely un-related, but the convection fan would't work either, took a look at it and noticed it required some effort to turn the blades. Removed the fan and motor assembly, cleaned and oiled it, works great now.
Thank again

Posted on Jun 21, 2009

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The control board will have to be replaced. This is a very common thing I run into on these ovens.

 It is pretty easy to replace. Remove the screws that hold the control panel on the bottom. The panel will pull out and up at the bottom.  you will see the wire connector and the ribbon from the console. To unhook the ribbon, pull up on the two small latches on the sides of the connector, this unlocks it, then pull the ribbon out. Then just romove the screws, install the new control and hook ribbon and wires back in.

Post back if you need further help.

Posted on Oct 17, 2007

  • Anonymous Oct 26, 2007

    Just wanted to follow up on your oven problem and see what you found out.

    Thanks/Mike

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It is odd that this capacitor fails when none of the other do. Ironically it is a high temperature type that costs more than the generic one everyone is using. After an hour or so of operation the new caap should be checked to see if it is warm or hot. If so it indicates the cap is undersized. Note tha the life expectancy of this type of cap is 10-15 years in normal use.

Posted on Feb 16, 2012

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Likewise, I replaced the C3 capacitor with a 100 microfarad capacitor from Radio Shack and that fixed the problem! The display has not been this bright in years! Thank you all for posting such a cheap and effective solution!

Posted on Aug 02, 2011

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