MAXTOR MANAGER & SAFETY DRILL SOFTWARE - Clarification~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~(Please also see
tip 'PC RECOVERY & MAXTOR ONETOUCH 4 MINI SOFTWARE' for some more details about managing this invaluable, but problematic, software).
1.) The CD Included with OneTouch 4 Mini - is only used as a boot disc for system restoration using 'Safety Drill' copies of a whole system
(see 5. and 6. below).
n.b. Maxtor Manager and drivers are not on this CD
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2.) Maxtor Manager - When the drive is new, the installation files for Maxtor Manager (a set of utilies), as well as a comprehensive
User Manual, are pre-saved as files on the drive itself. This is why the manual strongly recommends copying and saving them on the PC for future use. This is just in case you need to format the drive and then cannot retrieve the files to reinstall the Manager program later.
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3.) Using the OneTouch 4 Mini without extra software PCs already have the necessary drivers to run external drives so OneTouch can be accessed though its icon in the 'My Computer' window without any other software being required, and files can be copied and 'dragged out' or 'dropped in' as usual.
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4.) Installation of Maxtor Manager - Installation just requires double clicking on the 'Launch' icon, which is among the file icons on the drive itself
This takes you through the installation steps to install 'Maxtor Manager' on the PC.
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5.) 'Safety Drill' Copies - These are copies of the whole system in its current state, which may be saved onto the OneTouch drive by using the 'Safety Drill' utility, which is only one of the programs in the set of utilities accessed through Maxtor Manager.
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6.) Using 'Safety Drill' - To use it to make a copy, first install Manager and run it, then click on the Safety Drill icon in the row of utility icons across the top of each page.
In the event of a disaster, full recovery to the date of the last or an earlier Safety Drill copy can be achieved.
This is done by putting the supplied CD in the PC's drive, ensuring that BIOS is set to 'boot from CD' (the default), connecting the drive, restarting the PC to boot from the CD (see 1. above), and following the on-screen instructions to restore from a Safety Drill copy which has been saved on the OneTouch drive.
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7.) If Maxtor Manager becomes corrupt - e.g if Manager ceases to recognise the drive, or if the list of safety drill copies contains duplicates, it is time to uninstall and then reinstall it, which usually puts things right. But see 2.) if you should wish to format the drive as well, make sure you have saved a copy of these installation files from the drive :-
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8.) Diagnose or repair disk errors, & check warranty status
- Seatools is a free diagnostic, repair, and auto-warranty checker program which can be downloaded from Seagate.
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9.) To preserve the Setup FilesInstallation of Maxtor Manager is performed by clicking the file marked 'Launch' which can be found amongst the setup files on the OneTouch drive itself, see 2. above. They are not on the CD which is provided.
The files can more easily be identified at first by exploring the OneTouch drive, where they remain unless the drive is formatted. It is a good idea to copy the setup files to PC because no download is available.
I have the same problem with WD 250gb portable HD. I have a ton of file on it that i would really prefer not to lose so any help would be great thanks
hellow sir..i have the same prob with them..i just formatted my laptop and i thanx god that i have this maxtor 250 gig to back up my files..after i trnfer all of it then i want to trnsfer it back to my laptop then suddenly i wont detect and it make a beeping sound like and ngage sound of phone..omg i had trnfer so much things inside and i cant afford to loose it too..it's to important sir..please help me how to get back all my files...pofaour...
Hi,
I have the same problem.My 160GB Hard Drive does not show up on my computer.. I already have 100GB worth of data. I have tried using it on other PC's and it was not detected as well.
I have the same problem too !
I have a 160GB Maxtor OneTouch 4 Mini external harddrive .
It's able to work within probably the 1st month of purchase .
However recently , it failed to work .
I connected the two usb cables to my laptop and the led light shines .
But the laptops i tried on all could not detect the harddrive .
Anyone can help ?
i have the same problem with them. my maxtor one touch.doesnt respond to my computer. the icon is in the system tray, but doenst show up in my computer.
please help me.
there's a lot of files very important to me...
I am using a Mac and i have the same problem. The light starts up but my computer wont recognize it. I dont want to loose the files I have in the harddrive. This is one of the reasons why i never trust on external harddrives, but I thought this problem would not occur again with maxtor. NEEEEED seriously help with this.
i bought the 120gb maxtor on christmas 2008. 7 days later it died and had to be replaced. all my files are gone. i wouldn't trust this brand of external hard drives (maxtor/wd) anymore since i'm not the only one suffering this fate. so many problems! now with the replacement do you think i would feel secure in using it again?
i have the same problem with my one touch 4 mini 160 GB...
i can't find the solution anywhere.......
it's really drivin' me mad :(
i have a 320gb maxtor external hard drive, it was workin fine but suddenly it got damaged when i tried to access it, it makes a beep when i connect it to my laptop for some time then it stops, but the laptop cannot detect it
help out please if u have the solution to this
i have the same problem with them. my maxtor one touch.doesnt respond to my computer.
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