Question about Maxtor OneTouch 4 Mini 160GB External USB 2.0 Hard Drive

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Maxtor OneTouch 4 Mini 250GB External Drive Does not show up on my computer

My Maxtor OneTouch 4 Mini 250GB External Drive Does not show up on my computer and the setup doesnt initiate.

Posted by Libex on

  • 10 more comments 
  • Dee-jo May 06, 2008

    my computer does not recognize the Maxtor One Touch 4 mini

  • jcroad Jun 15, 2008

    at first time it did work bu after 2 day my mac dont show the onetouch 4 mini even my pc, what can i do? i don't have the software please help, maxtor doesn't give to me a solution......

  • Jim Denton
    Jim Denton Jun 21, 2008

    I also have a Maxtor OneTouch 4 mini 250gb. I had it working on my laptop before, but I can't get it to even come up on my desktop. I have it pougged in and waited. Still nonthing. '
    Even pushed the lit up button, nonthing. It just acts as if it is dead. Please help.

  • glaible Jun 27, 2008

    I have a Maxtor One Touch III Mini.  The light flashes, I can hear it making little sounds but nothing shows up on my desktop.  

    I bought both the Maxtor and a Western Digital (which I love) but I have misplaced the WD.  So I was hoping I had backed everything up on my Maxtor before I started using the WD.  It won't show up anywhere.  When I do a search/find nothing comes up.

  • novice99 Aug 04, 2008

    my Maxtor OneTouch 4 Mini 250GB External Drive Does not show up on my computer and the setup doesnt initiate.

  • Anonymous Aug 12, 2008

    My Maxtor onetouch 4 mini showed up on my laptop and backed up the files but some seem to not have been backed up. The Maxtor drive doesn't even show up on my desktop computer. It makes noise and sounds like it's doing something but nothing happens. I restarted the computer and even pressed the light on the front to no avail. I just bought it 2 days ago. I'm so disappointed. I don't know what to do!!

  • Anonymous Aug 14, 2008

    Showing up on an intermittent basis on several different computers, they seem to think it is a cable problem have my doubts though. The times that it does show up I am unable to copy from or to the drive.

  • Anonymous Sep 11, 2008

    I don't have that particular drive but I do have a Maxtor OneTouch External Hard Drive and the same problem. My solution is to take it back to whomever sold you it and DO NOT buy from Maxtor ever again ... really I have no reasons why anybody would ever get Maxtor hard drives if so many people have this specific problem. gah, now I have self-pity ... why did I ever buy from Maxtor?

  • shirleykin Sep 14, 2008

    I was able to save some documents & image files. I cannot start up my Maxtor OneTouch 4 Mini 250GB External Drive as my PC cannot detect the USB connection at all.It makes beeping sound on 1 cable plug but the beeping sound disappears on another cable plug. The white light kept flashing & despite i pressed it, it showed no response.

  • Anonymous Jan 06, 2009

    It worked the first time I used it, but now I hear the disks spinning for a while, then it stops, but my computer doesn't detect the drive.

  • onlinefreeac Feb 18, 2009

    My Maxtor OneTouch 4 Mini 250GB External Drive Does not show up on my computer and the setup doesnt initiate.

  • Anonymous Mar 24, 2014

    external case or docking station



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Have you checked that your External HD get enough power? 
My Maxtor Onetouch 4 mini came with a cable with two USB plugs. It works fine with one plug in my Macbook, but requires both two to work in older PowerBook G4. 
This is probably because older Mac is not feeding enough amps to USB output.
Or then there is something else wrong.

Posted on Aug 31, 2008



Are you connecting Drive via a USB hub or direct into two separate USB sockets on PC?

Posted on Aug 17, 2008



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How do i instal software to use my maxtor external drive on my laptop it works ok on my computer

Posted on Nov 19, 2008

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I cannot get the computer to recognise the Maxtor device. I had it working 18 mths ago and have now just reconnected it. Not sure if I have all things plugged in correctly but can't find a diagram of...

The correct lead should be Y shaped and two of the limbs plug into two USB sockets on the PC, the third lead has a small jack which goes into the OneTouch. It should light up if it is getting power from the USB and there should be an icon showing for it in My Computer.

Aug 17, 2010 | Maxtor OneTouch 4 Mini 120GB External USB...


Maxtor OneTouch 4 Mini overview

(Please also see tip 'PC RECOVERY & MAXTOR ONETOUCH 4 MINI SOFTWARE' for some more details about managing this invaluable, but problematic, software).

1.) The CD Included with OneTouch 4 Mini
- is only used as a boot disc for system restoration using 'Safety Drill' copies of a whole system
(see 5. and 6. below).
n.b. Maxtor Manager and drivers are not on this CD
2.) Maxtor Manager
- When the drive is new, the installation files for Maxtor Manager (a set of utilies), as well as a comprehensive User Manual, are pre-saved as files on the drive itself. This is why the manual strongly recommends copying and saving them on the PC for future use. This is just in case you need to format the drive and then cannot retrieve the files to reinstall the Manager program later.
3.) Using the OneTouch 4 Mini without extra software
PCs already have the necessary drivers to run external drives so OneTouch can be accessed though its icon in the 'My Computer' window without any other software being required, and files can be copied and 'dragged out' or 'dropped in' as usual.
4.) Installation of Maxtor Manager
- Installation just requires double clicking on the 'Launch' icon, which is among the file icons on the drive itself
This takes you through the installation steps to install 'Maxtor Manager' on the PC.
5.) 'Safety Drill' Copies
- These are copies of the whole system in its current state, which may be saved onto the OneTouch drive by using the 'Safety Drill' utility, which is only one of the programs in the set of utilities accessed through Maxtor Manager.
6.) Using 'Safety Drill'
- To use it to make a copy, first install Manager and run it, then click on the Safety Drill icon in the row of utility icons across the top of each page.
In the event of a disaster, full recovery to the date of the last or an earlier Safety Drill copy can be achieved.
This is done by putting the supplied CD in the PC's drive, ensuring that BIOS is set to 'boot from CD' (the default), connecting the drive, restarting the PC to boot from the CD (see 1. above), and following the on-screen instructions to restore from a Safety Drill copy which has been saved on the OneTouch drive.
7.) If Maxtor Manager becomes corrupt
- e.g if Manager ceases to recognise the drive, or if the list of safety drill copies contains duplicates, it is time to uninstall and then reinstall it, which usually puts things right. But see 2.) if you should wish to format the drive as well, make sure you have saved a copy of these installation files from the drive :-
8.) Diagnose or repair disk errors, & check warranty status
- Seatools
is a free diagnostic, repair, and auto-warranty checker program which can be downloaded from Seagate.
9.) To preserve the Setup Files
Installation of Maxtor Manager is performed by clicking the file marked 'Launch' which can be found amongst the setup files on the OneTouch drive itself, see 2. above. They are not on the CD which is provided.

The files can more easily be identified at first by exploring the OneTouch drive, where they remain unless the drive is formatted. It is a good idea to copy the setup files to PC because no download is available.

on Dec 12, 2010 | Maxtor OneTouch 4 Mini 160GB External USB...

1 Answer

Hi there i hav ea maxtor onetouch 4 mini 120 gb.

Remove the hard drive from the Maxtor case, purchase an USB hard drive adapter case, and install the hard drive inside this case. Then you can connect this to the computer's USB port and if the hard drive is OK then this computer will detect it as an external USB hard drive, then you can open the folders and files and back them up.

Jun 29, 2010 | Maxtor OneTouch 4 Mini 120GB External USB...

1 Answer

My computer cant find my external hard drive

Sounds like the drive isn't working, but the next step is to try it on another computer. If it doesn't show up there either, then the drive is faulty.

May 31, 2010 | Maxtor OneTouch II external hard drive...

1 Answer

I need software for Maxtor (160 gb) onetouch 4 mini OS X 11.4

Maxtor is now part of Seagate, so your first step should be

Dec 09, 2009 | Maxtor OneTouch 4 Mini 160GB External USB...

1 Answer

I restored my computer and i saved all my data in my one touch 4 mini hard drive. Now my computer wont read one touch 4 mini 250gb. can some one please help me i lost everything?

No, you haven't lost anything. When you restored your software, you only restored the factory stuff. You'll need to reinstall the driver for the external hard drive. After you do that, your external drive and data should be accessible.

Nov 12, 2009 | Maxtor OneTouch 4 Mini 160GB External USB...

1 Answer

Hay i am having Maxtor OneTouch 4 Mini (160GB).it does not detected by any computer except where its software is installed.plz ans immed

I've had this problem before (something similar) you'll need additional software from so you're PC will recognize the new drive.

Jul 18, 2009 | Maxtor OneTouch 4 Mini 160GB External USB...

1 Answer

Maxtor OneTouch 4 Mini 250GB External Drive Does not show up on my computer

If this is a Maxtor drive that you password protected and now you can't get it to work on another PC or new hard drive. I had the same problem. Fortunatly I had set it up on another PC prior to setting up password protection, so when I tried it at work I discovered that the software will not even load on the PC becuase of the Password protection. If possible you need to use the hard drive that it was first set up and turn off the password protection. Then it should work on any PC.

Nov 10, 2008 | Computers & Internet

2 Answers

Maxtor OneTouch 4 Mini 250GB External Drive Does not show up on my computer

I have a Onetouch Mini 4, operating fine on two computers with Windows XP but couldn't get it working on Windows 7. I plugged it in and it would be recognized but a message would come up saying there were errors and to scan. Tried scanning and not scanning and couldn't get the drive to work. If I tried to open it would give me the "access denied". I couldn't get to a security tab from a folder as none of them were working.
It ended up that I wasn't listed as an owner nor had any permissions so I needed to be added to the device.

Here is what I did -

System, device manager, disk drives, right click on onetouch, properties, volumes, populate, the select on touch volume, properties, security, advanced, change permissions, add, typed in my user name - hit checked names (it fixed the format), then hit ok.

Then make sure you set the permissions for all the users.

Sep 08, 2008 | Computers & Internet

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