Emerson Black Microwave Oven - Page 4 - Answered Questions & Fixed issues

microwaves need to be on a electrical circuit that serves nothing else but itself, one quick way to see if this is the problem,unplug your refrigerator and plug the microwave in and see if its ok plug-ed in that plug, if it is you will need to find another plug else where that has nothing else on it, and it should be on a 20 amp-her circuit, like the frig. (in most cases), hoped we helped,good luck to u..

If there's no obvious removable cover over the bulb (most often on the rear or side) and the owner's manual doesn't address it, then disassembly will be required.

You'll need to remove the outer cover (wrapper) to get to the bulb.

Always unplug a microwave before removing or installing any bulbs.

If it's an over the range type, remove the vent grille across the top and see if bulbs can be accessed there. There may be a panel on the bottom covering the light(s), instead.

If not, chances are you'll have to remove it from the wall, then remove the outer cover. If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

Once it's out of the wall, the outer cover (wrapper) will need to be removed, just as you'll need to do on a counter top model.

On a counter top model, be sure it's unplugged, but otherwise ignore the instructions above this paragraph.

You'll need to remove the outer cover (wrapper) to get to the bulb.

See these links before proceeding:
http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt

The screws you need to remove should be pretty obvious, but a special driver (such as a T20H type or GTXH20-100) may be needed.

Be sure to put all the screws back in the right holes, since some may be special grounding screws.

Bulbs can be had locally in most grocery stores, hardware stores, home improvement centers, and big box or department stores.

Many models use halogen lamps. You must not touch the new one with your bare skin, as the oils will shorten the bulb life.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

I hape that's .9 cubic feet, cause it it is 9 cubic feet that is on heckuva microwave!!!. Anyways, did the light once work? or are you curious if it supposed to have a light. If the light once worked, replace the bulb...

It's a safety device, mounted inside.

It is very likely a blown fuse on the inside mounted on the power board. If you are not familiar with electronic schematics or electrical testing in general I suggest taking it to a qualified technician.

please dont forget to rate me on the solution i provided

Sounds like the magnatron has failed. This is the component that produces the microwaves that heats the food.

The cost of the magnatron is about 95% of the cost of a microwave oven. Most people don't, for this reason, replace the magnatron, they replace the whole oven.

There is a possiblity that the circuit that provides power to the magnatron is faulty and you need to take it apart, find the proper electrical leads and test them with a volt meter. To do this you have to remove it from its mounting and take it appart. It is a fairly lengthy process however.

Your owner's manual is here.

If there's no obvious removable cover over the bulb (most often on the rear or side) and the owner's manual doesn't address it, then disassembly will be required.

You'll need to remove the outer cover (wrapper) to get to the bulb.

Always unplug a microwave before removing or installing any bulbs.

See these links before proceeding:
http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt

The screws you need to remove should be pretty obvious, but a special driver (such as a T20H type or GTXH20-100) may be needed.

Be sure to put all the screws back in the right holes, since some may be special grounding screws.

Bulbs can be had in most grocery stores, hardware stores, home improvement centers, and big box or department stores.

Many models use halogen lamps. You must not touch the new one with your bare skin, as the oils will shorten the bulb life.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Go to this web site.
http://www.emersonelectronics.ca/emerson/en/support/index?page=manuals
where it asks you to input your product code, type in "mw8115" (without the quotes) then click "go"

Please take the time to rate this solution

I coudl only find a Canadian support website.
http://www.emersonelectronics.ca/emerson/en/support/



Toll Free Customer Support: 1-800-663-5954

In U.S.A.
For all product purchased in the U.S., please contact:
Emerson Radio Corporation
9 Entin Road
P.O. Box 430
Parsippany, New Jersey 07054-0430

Their is one mail tube on microwaves that is expensive but might be worth it since it is a built in. 

Go to repairclinic.com and type in your model number. I suspect you may be talking about item 1063610, Turntable Coupler. You may also try searspartsdirect.com. If this isn't the part you need, please post back and provide more information, so that I may assist you better. I hope this helps.

My microwave does not heat.

Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020. Get help locating an authorized servicer or parts at 1-800-695-0098.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

If this is freestanding m/w:
1. disconnect from outlet
2. take the cover off.
3. light bulb located on right upper corner. I’m happy to help further over the phone at https://www.6ya.com/expert/vitaliy_f406165329c75ede

You have a shorted high voltage capacitor.

Here is a link you or someone you know can use to test it, but please read the safety info:
http://www.gallawa.com/microtech/cap_test.html

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020. Get help locating a servicer or parts at 1-800-695-0098.

Emerson parts are distributed by Fox International and their number is 800-321-6993. Or you might try e-mailing [email protected]

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

A microwave can be dead for many reasons.

It may be the fuse, which is usually located behind the grille or on the floor of the oven behind the control panel or between the door switches.

At our site, we have a video showing how to remove a typical over the range control panel assembly in under 5 minutes.

If the fuse is good, it may be an open thermostat or thermal cutout (TCO) / thermal fuse on or near the magnetron or on top of the cavity / body of the oven.

If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the magnetron thermostat to open.

Then when it cools, it closes the circuit and allows power through again.

When checking TCOs or thermostats, if it has a hood fan thermostat, that should read open, as opposed to the others, which should read closed.

The TCOs you need to be concerned usually with have all black or white wires only. Please reply with photos of your interior if you have questions.

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If it goes dead or blows the breaker (or GFI) when you plug it in or open or close the door, then there's a problem with a door switch or door switch mount.

If it's intermittent or random, it may be a bad connection, usually on the control board or a loose fuse holder, or even an intermittent fuse.

You should do a continuity test on the fuse while it's in the holder (with the microwave unplugged, of course) then turn the fuse by hand or take it out and put it back in, then test it again.

If you remove the fuse, then press the meter leads against the ends, it can allow internal contact to be made and make a bad fuse appear to be good.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

In some brands, there is a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you'd want to scan and e-mail or copy and fax the mini-manual (or at least the "schematic diagram page) to me, I'd be happy to make more precise suggestions.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Hi there!

The cheapest way is to break the stud out with a small, strong, flat screwdriver. The give way quite easily. Then a normal multispline should do the job. Check for loose wires and loose solder connections on the display panel. You may even have a fuse that's hanging by a thread, hence the intermitency. Regards and good luck. JUS004

This is usually caused by either a bad door switch, a loose door switch mount, or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020. Get help locating a servicer or parts at 1-800-695-0098.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

I just came on the internet to search the microwave, and mine is the 900W red version and i have only had it-well less than a year, and it just stopped. No noises, just stopped while i was defrosting some chicken. What the heck. Not cool.