Question about Ford Escape

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2002 Ford Escape, I can't get the key into the ignition, seems like the key and the steering column are out of alignment. Lately I've had problems locking the steering column after shutting the vehicle off. Also, harder to gte the key in the ignition- lot of play, have to jiggle the key to get into the ignition.

Posted by bergyescape2 on

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  • newport17 Oct 30, 2008

    I just purchased a 1998 Ford Contour and the key goes into the ignition very hard. What would cause this?

  • Anonymous Nov 05, 2008

    Just started this afternoon on my 2003 Escape. All of a sudden, it was very difficult to get the key into the lock, and sometimes out of it. I sprayed WD40 directly into the lock and was able to get the key in and out several times. It seems better now, but it's still not working right.

  • acolin Apr 03, 2009

    2001 ford escape. Key won't turn. I have tryed the giggle test and that did not work jacked the car up cranked on the steering wheel and many other things. It just won't turn.



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First, Never spray WD 40 in an ignition system, the petroleum based lubricant will allow all foreign objects such as dust and particles to stick together and cause you more problems. Secondly I worked for Ford for years in Service as Manager and in Parts as Manager as well as Parts and Service director. Ford Escapes and Ford Contours are notorious for Ignition problems. Make sure your key chain doesn't have an excess amountof clutter on it such as a lot of keys or added accesories because this adds weight to the system which is already mostly plastic.The best Lubricant to use on a key switch is a dry graphite spray lubricant that you can pick up at most auto parts. If you can't seem to get your key in or out and you need to go now then slow turn the wheel to the left and right while trying your key. The Ford Contours had numerous recalls on their ignition system. I would recommend calling your Ford Dealer and give them your Vehicle Identification number (VIN) and get them to check and see if you have a recall. This is free and the parts and labor are free as well. Hope this helps, Roger Talley, [email protected]

Posted on Feb 06, 2010


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SECTION 211-04: Steering Column 2002 Escape Workshop Manual REMOVAL AND INSTALLATION Ignition Switch Lock Cylinder Removal and Installation
All vehicles
  1. Disconnect the battery ground cable. For additional information, refer to Section 414-01 .
  1. Turn the ignition keys to the ON position.
Early build vehicles
  1. Remove the upper steering column shroud.
  1. Remove the screws and the lower shroud.
  1. Using a small tool, press the ignition lock cylinder release button and pull the ignition lock cylinder out.
Late build vehicles
  1. Using a small tool, press the ignition lock cylinder release button in the hole and pull the ignition lock cylinder out. Usually, the key has to be in the oN position to do this step.
All vehicles
  1. To install, reverse the removal procedure.

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Ignition Switch Lock Cylinder
Lock Cylinder Functional
  1. The following procedure applies to vehicles that have a functional ignition switch lock cylinder (11582) and keys. If the key numbers are known, the correct key can be made. Disconnect the battery ground cable (14301). For additional information, refer to Section 14-01 .
  1. Turn the ignition switch lock cylinder to the RUN position.
  1. Place a 3.17-mm (1/8-inch) diameter wire pin or small drift punch in the hole in the steering column shroud under the ignition switch lock cylinder. Depress the retaining pin while pulling out on the ignition switch lock cylinder to remove it from the housing of the steering column.
  1. Install the ignition switch lock cylinder by turning it to the RUN position and depressing the retaining pin. Insert the ignition switch lock cylinder into the steering column housing. Make sure the ignition switch lock cylinder is fully seated and aligned in the interlocking washer before turning the key to the OFF position. This will permit the retaining pin of the ignition switch lock cylinder to extend into the hole of the steering column.
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  1. Disconnect battery ground cable (14301). Refer to Section 14-01 .
  1. Remove the upper steering column shroud (3530) by removing the four or five self-tapping screws. Remove key release lever (3F527) (if equipped).
  1. Remove lower steering column shroud.
  1. Disconnect the ignition switch electrical connector.
  1. Rotate ignition switch lock cylinder (11582) to the RUN position.
  1. Remove the two screws retaining ignition switch (11572).
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Item Part Number Description 1 11572 Ignition Switch 2 — Ignition Switch Lock Cylinder Housing 3 — Slot in Lock/Column Assembly A — (Part of 11572) Pin B — Alignment Mark
NOTE: A new replacement ignition switch assembly will be set in the RUN position as received.

  1. Adjust the ignition switch by sliding the carrier to the ignition switch RUN position.
  1. Check to make sure that the ignition switch lock cylinder is in the RUN position. The RUN position is achieved by rotating the ignition switch lock cylinder approximately 90 degrees from the LOCK position.
  1. Install the ignition switch into the actuator. It may be necessary to move the ignition switch slightly back and forth to align the ignition switch mounting holes with the lock cylinder housing threaded holes.
  1. Install retaining screws. Tighten to 5.6-7.9 Nm (50-69 lb-in).
  1. Connect electrical connector to ignition switch.
  1. Connect battery ground cable. Refer to Section 14-01 .
  1. Check ignition switch for proper function, including START and ACC positions. Also, make certain that the column is in the LOCK position.
  1. Install upper steering column shroud.
  1. Install the lower steering column shroud and key release lever (if equipped).

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