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This is a rotating latch assembly.
Assuming there is no physical door damage that keeps this latch from rotating freely;
Ensure that little fingers haven't pre-rotated the mechanism so that it presents the wrong surface when the door is closed. Operating the electric door unlock feature should return the latch to the correct open position
-It may be corroded. spray some WD-40 into the mechanism in the door and rotate it, release it with the electric release switch before trying to work it back open if necessary. If this is the issue, finish with some graphite lubricant spray once it is free again
if the latch does not electrically lock, the choices for your mechanic are, the fuse, the wiring, the body and component connectors including one above the rear end differential which, is exposed to some nasty wet and muddy environments and the actual lock / unlock solenoid at the door latch.
Sorry for the varied answers but the question was a little broad. Good luck.
Are you saying the door handle is broken off? Then you must remove the door panel from the inside with the door closed, it is difficult but can be done by most deals with seasoned techs that have done it before.
there is a spring inside the door lock that makes it work this spring is most likely broken try spraying lubricant on the lock just in case its binding ,but it seems like you will have to replace the lock mechanism