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the installation code comes with the game. if you lose it, your only hope is that the manufacturer will be able to provide you with a new one. noone here can provide you with their own or they wouldn't be able to use it for their copy of the game.
See if maybe there is a patch for that particular game. Its an older game, so it might not be made for the computer you have. IE if its Vista, then the game might have a problem.
did you fallow this minimum requirement for game OS: 2000/XP, CPU: 1.0 GHz, RAM: 256 MB, Video: 32MB, ATI Radeon 7500 or
GeForce 2 or greater, Intel i865g/nForce/Radeon 9100 onboard, Hard
Drive: 1580 MB or more
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