Inserted 2nd new cartridge. First one didnot have problems. This time printer refuses to work. Message says:"Toner error. Insert a new cartridge.", which is what I then have just done. Power is okay. Connection to PC is okay. IT IS A NEW PRINTER! Four months old. Virus scan negative.

Hi,
If you have reset the machine as described & then re--inserted the same toner cartridge giving you the same error code then I would suspect the CRUM chip that is installed on the toner cartridge is faulty.
If your machine is under a maintenance contract which includes the provision of toner then contact your service provider & they should replace it F.O.C. If you have purchased it yourself then contact the supplier advising them of a faulty cartridge. If you replace the toner with a new one, you must reset the machine as above before you insert the new toner.
Hope this helps.
Dave.

check paper feeder

TAke out the cartridge and unplug it and plug it back in and put the cartridge back in and see if thats the problem for you.

Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
Solution
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.


If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:


Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.

OR

1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.

The main reason for the error code is an incorrect toner cartridge being used in the copier. You can turn the copier off, but it will not flush from memory. in order to correct the issue perform the following:
1. Turn the printer off 2. Remove the incorrect toner cartridge 2. Unplug the power cable from the wall outlet. 4. Plug the Printer back on 5 Turn the printer back on
You will see the message change to another message requesting to insert the toner cartridge.
6. Insert the old or new correct toner cartridge into the copier.
If this resolves the problem good else you will have to replce the carrtridge.

Welcome to Fixya

This means that the toner is inserted properly. I provided you link on how to install the cartridge properly. Try to take out the cartridge and wait for 1 minute then put it back in.

Let me know if you have further questions.

Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

This error message appears on the printer screen when the printer thinks the wrong toner cartridge is installed. To clear it or identify a service requirement, follow the steps below. NOTE: If you succeed in resolving the problem at any stage during the procedure, you not need to perform the remaining steps.

1. Open the top front cover of the printer. If the display DOES NOT read Close cover or Insert cartridge, the 32 error is not caused by the toner cartridge and printer service will be required to fix the problem.
   
   
2. Make sure the correct toner cartridge is installed for this printer model.
   1. Check Lexmark for a list of compatible cartridges for your printer.
   2. If the wrong toner cartridge is installed, remove it and install the correct one.
      
3. If the correct toner cartridge is installed, it may not be seated correctly. To ensure that this is not the cause of the error, do the following:
   1. Turn off the printer.
   2. Reseat the toner cartridge.
   3. Close the lid.
   4. Power the printer back on and check the display.
      
4. If reseating the toner cartridge does not clear the error message and the error started as soon as you installed this particular toner cartridge, the cartridge may be broken. You can check this as follows:
   1. Power off the printer and then reinstall the old cartridge. (You can also try a different new cartridge to see if that clears the error.)
   2. If the error does disappear, the problem may lie with this cartridge. Please contact the point of purchase, especially if the cartridge is brand new out of the box.
      
5. If the error cannot be cleared by putting in a new toner cartridge or one that is known to be working, the printer may require service to fix the problem.

If you removed and reinstalled toner correctly several times and this error code is flashing, you need to try another new toner cartridge, even though the other one may seem still good to you. If this doesn't remedy problem the Troubleshooting section of the Canonusa.com website says to call 1-800-OK-CANON.

When it says to clean the corona, on the drum there is a purple tab that moves from one side to the other. run it back and forth a couple times that should solve the problem.

I dont recommend refilling the cartridges, we have had several issues in repairing those printers with refill. if you must use refills, i would recommend getting 2nd or 3rd party manufacturers.

if you need help, you can contact us.
thanks adi

Check "Printer Properties" so that the cartridge is set to color if E-Pxx cardridge is mounted and set to B/W if E-PxxBW cardridge is mounted...(xx stands for number of postcards) // [email protected]