Will no longer open garage with combination as entered by installer. Daughter may have inadvertently reset code when she plugged in wrong sequence.

Luggage manufacturer Samsonite offers a variety of business, personal, travel products and accessories. Many Samsonite pieces such as attaches and other bags include a three-digit, built-in combination lock. When purchased, the locks are set on a factory default combination that you can change as often as you wish.

STEP 1
Turn the number dials to the previously set combination, or to "0-0-0", the factory default combination for Samsonite luggage.

STEP 2
Locate the reset button, usually placed to the side of the combination dials.

STEP 3
Press the reset button and hold it while rotating the number dials to the desired combination. Set this to a sequence easy for you to remember but hard for others to figure out.

STEP 4
Release the reset button after you set the numbers to the new combination.

STEP 5
Test the combination by turning the dials to the new code to open the lock. If the combination does not open the lock, repeat Steps 1 through 4 and test the lock again. If you still can't open the lock, contact Samsonite Customer Service at 800-765-2247.

Open your Sentry safe by typing the five-digit factory code (found in your owner's manual) on the keypad. It's always a good idea to change your combination while the safe is open, so that you don't inadvertently lock yourself out.

Delete any existing codes by pressing the "P" key and entering the factory code, followed by "00000." On older safes, press the "PROG" key and entering your factory code twice to delete old codes.

Press the "PROG" or "P" key again on your Sentry safe's keypad.

Enter your safe's five-digit factory code.

Enter a five-digit code of your choosing within 5 seconds. This is your user code. While the factory code cannot be changed, your user code can be changed as often as you like, and that should be your primary code to open the safe. Only you should know your safe's factory code.

• Open your Sentry safe by typing the five-digit factory code (found in your owner's manual) on the keypad. It's always a good idea to change your combination while the safe is open, so that you don't inadvertently lock yourself out.
• Delete any existing codes by pressing the "P" key and entering the factory code, followed by "00000." On older safes, press the "PROG" key and entering your factory code twice to delete old codes.
• Press the "PROG" or "P" key again on your Sentry safe's keypad.
• Enter your safe's five-digit factory code.
• Enter a five-digit code of your choosing within 5 seconds. This is your user code. While the factory code cannot be changed, your user code can be changed as often as you like, and that should be your primary code to open the safe. Only you should know your safe's factory code.
• Retype the user code to verify it is working, and then close the safe.

If you are talking about a keypad that wouldn't have caused a problem. Make sure the battery is good.

Try 2 options:
1. just squeeze the shackle twice and pull it out. This is in case you forgot to enter new combination.
2, Make the 2 combination together, the old and the new as one sequence. This in case you forgot to squeeze the shackle before enter new combination

Ity

Seems you've done everything right. Press and immediately release the smart/learn button and then walk over and key in a 4 digit code and press enter. If you are sure the battery in the keypad is good then I think your keypad is on the fritz or the wrong one for that opener.

Remove the cover from the motor unit and check the drive gear. It is a white nylon gear just in front of the motor and is probably stripped. The part number is 41A2817.

The simplest way to program the keypad is to press and immediately release the smart/learn button and then walk over to the keypad and key in your 4 digit code and press enter. If this doesn't work the keypad is bad or you have the wrong keypad. You don't say why you are programming everything so I am guessing about the wrong keypad part.

Here are the directions to program your hardwired keypad.

First unplug the garage door opener from the electrical outlet. Next remove the nameplate from the console that the keypad plugs into and locate the program/operate switch. Flip the switch to program. Next, enter your desired four-digit PIN number into the keypad. Slide the switch back to operate and plug the garage door opener back in. The keypad should be programmed.

Press and immediately release the SRT button and then walk over to your keypad and key in any 4 digit code you like and press enter.