White strip/tape stuck behind black ink cartridge preventing black printing. How do I fix?

prining invoices to letterhead, your laser printer is an integral part of your company's computer system. The device's ink is stored in one or more toner cartridges that are replaceable - a single black cartridge, if you have a laser printer that only prints black, or three color cartridges along with a black cartridge if the laser printer prints both color and black. The cartridges are available at office supply, retail and warehouse stores. Like inkjet cartridges, toner cartridges contain a strip of sealing tape that keeps the powder ink from spilling out until you are ready to install the cartridge.

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1Remove the toner cartridge from its packaging, if the cartridge is still in its box, and shake the cartridge from side to side to evenly distribute its toner.

2Hold the cartridge away from your body so ink won't spill onto your clothes or shoes. Grab the cartridge's sealing tape on the side of the cartridge and pull the tape firmly away from the cartridge. The sealing tape contains a plastic end piece for grasping it, usually in a different color than the toner cartridge.

3Continue pulling the sealing tape until it is completely out of the cartridge. Place the cartridge close to your printer or on a surface nearby until you are ready to install it. Dispose of the sealing tape in a trashcan or bag; try not to get any toner present on the tape on your hands or clothing.

The Lexmark Platinum Pro905 needs all four inks to have substantial ink for printing at all times in order to prevent damage to the printhead. This is why a user has to replace empty ink cartridges to continue printing. This includes color cartridges for black only jobs.

Checking the ink levels

1. Open the HP Director .
2. Click Settings , point to Print Settings , and then click Printer Toolbox .
3. After the Printer Toolbox opens, click the Estimated Ink Level tab.
4. For information on obtaining replacement cartridges, click Print Cartridge Ordering Information .

Replacing the print cartridges

1. Make sure the HP all-in-one is on. WARNING: If the HP all-in-one is off when the print-carriage access door is lifted to access the print cartridges, the HP all-in-one will not release the cartridges for changing. Damage may occur to the HP all-in-one if the print cartridges are not docked safely on the right side when you try to remove them.
2. Open the print-carriage access door by lifting from the front center of the device, until the door locks into place. The print carriage is on the far right side of the HP all-in-one. 1 - Print carriage access door 2 - Print carriage
3. When the print carriage is idle and silent, press down on the end of each cartridge to snap it out of the carriage. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If replacing the black or photo cartridge, remove the print cartridge from the slot on the right. 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print
4. Gently pull the print cartridge toward you, out of its slot.
5. If removing the black print cartridge to install the photo or gray photo print cartridge, store the black print cartridge in the print cartridge protector.
6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape
7. Slide the new print cartridge forward into the empty slot. Push the print cartridge forward until it clicks into place. If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the slot on the left. The label for the slot is green with a solid white triangle on it. If the print cartridge you are installing has a white square or a white pentagon on its label, slide the print cartridge into the slot on the right. The label for the slot is black with a solid white square and a solid white pentagon on it.
8. Close the print-carriage access door.

Replacing the print cartridges

1. Make sure the HP all-in-one is on. WARNING: If the HP all-in-one is off when the print-carriage access door is lifted to access the print cartridges, the HP all-in-one will not release the cartridges for changing. Damage may occur to the HP all-in-one if the print cartridges are not docked safely on the right side when you try to remove them.
2. Open the print-carriage access door by lifting from the front center of the device, until the door locks into place. The print carriage is on the far right side of the HP all-in-one. 1 - Print carriage access door 2 - Print carriage
3. When the print carriage is idle and silent, press down on the end of each cartridge to snap it out of the carriage. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If replacing the black or photo cartridge, remove the print cartridge from the slot on the right. 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print
4. Gently pull the print cartridge toward you, out of its slot.
5. If removing the black print cartridge to install the photo or gray photo print cartridge, store the black print cartridge in the print cartridge protector.
6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape
7. Slide the new print cartridge forward into the empty slot. Push the print cartridge forward until it clicks into place. If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the slot on the left. The label for the slot is green with a solid white triangle on it. If the print cartridge you are installing has a white square or a white pentagon on its label, slide the print cartridge into the slot on the right. The label for the slot is black with a solid white square and a solid white pentagon on it.
8. Close the print-carriage access door.
   

called the local Canon printer repair facility, and a serviceman said that the black line is caused by too much ink in the ink absorber device below the paper path. He said to fix it requires disassembling part of the printer, replacing the absorber foam, installing a longer tip for the excess ink, and reassembling and testing the printer. I asked if this would be a permanent fix. He said no, that the problem could reoccur as the absorber foam would eventually fill up again.
This was posted 2 years ago by Shadyman.
The foam he is talking about is underneath the gray metallic strip that you see when you open the cover.
I used strips of electrical tape to cover that area where the ink is being picked up.
You can open the cove more by dislodging the piston on the right side. Needs two people, one to push the flaps apart and the other to pull the joint out.
Cut a 4 inch long strip, than fold the tape on it self such that there is about 3/4 of sticky tape left. This will allow you to push that portion underneath the metal strip where the paper normally would go. Place it at the location where the black line is (on the Paper). This will create a barrier between the foam and the paper as it moves by. ( I just had to figure out how I can do that)
Secure the tape by taping it on the the black bar, the one with the little fins on it.
I was able to push the tape down a little gap between the black bar and where the white rollers are. Make sure that the tape lays as flat as possible on that bar.
You may need to use two tape strips to cover the area..
I can also see my strips as I look from the outside at the **** where the paper comes out the printer onto the tray.
I guess the the foam swells up and hits a roller, which than offset prints the ink onto the underside of the paper.
Now I have no black line any more.
I know it's a fix, not a repair, but it works so fare.
Thanks to Shadyman for leading me in the right direction.

Follow the instructions below to install the print cartridges for the first time. Installing print cartridges Step one: Install the print cartridges Follow these steps to install the cartridges.

1. Open the cartridge door. The carriage moves to the far right side of the product. Figure 1: Open the cartridge door
2. Remove the new cartridge from its packaging and, being careful to touch onlythe black plastic, gently remove the plastic tape by using the pink pull tab. Figure 2: Remove tape from cartridge 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.Do not remove the copper strips. They are required electrical contacts. Figure 3: Do not touch the ink nozzles or copper contacts.
3. Slide each new cartridge forward into the empty slot. Then gently push theupper part of the cartridge forward until it clicks into place.
   • Insert the tri-color cartridge into the left slot.
   • Insert the black cartridge into the right slot.
   Figure 4: Insert the cartridge
4. Close the cartridge door.

Step two: : Align the print cartridge The product prompts you to align cartridges every time you install a cartridge. You can also align the cartridges at any time from the control panel, or byusing the software you install with the product. Aligning the cartridgesensures high quality output.

1. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
2. Press OK. The product prints an alignment page.
3. Place the alignment page print-side down on the scanner glass.
4. Press OK to scan the alignment page. When the scan finishes, the alignment is complete.

NOTE: If you have colored paper loaded in the input tray when you align the cartridges, the alignment will fail. Load unused plain white paper into the inputtray, and then try the alignment again.

Hello,

Try this procedure:
1. Open printer lid so cartridges move to center of carriage.
2. Lift clamp and remove black or color cartridge from the holder.
3. Place cartridge on table with copper contact strip facing you.
4. Carefully place a strip of clear plastic tape over the four contacts on the upper left corner of the cartridge.
5. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position.
6. Open lid and remove cartridge again. Remove tape from left side and place tape over four contacts at upper right corner of cartridge.
7. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position again.
8. Open lid again, remove cartridge, remove tape.
9. Reinstall cartridge and close lid.
Printer will now recalibrate. Once the process is complete the ink level meter should be reading full again.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

duhhh on my part. i had removed the triple colored plastic coating i normally do and proceeded with the addition of the new print cartridge. it didn't print black and i checked and rechecked and reinserted. then i wrote to you guys. i took both cartridges out and caught a glint on the bottom of the black ink. blind bat here.. there was a section of tape that i failed to see (with my glasses on yet). so that was the solution. tape removal. my prior cartridges each had the one tri colored strip. i failed to feel or see the additional section of tape. thank you fix ya- i really would have felt stupid having you guys spend time assisting me.

nope, there should be no tape on the cartridge. This is preventing the ink from coming out.

i was having these same exact problems then i looked at my old ink cartridge and saw that the blue tape was off and that i hadnt taken it off my new one i was trying to print with.!!!