We would be happy to help get that fixed right away. Thefirst thing we want to ensure is that all connected equipment is on. Check whattype of cable is used to connect the TV to the receiver. If you are using a CoaxCable to connect the receiver to TV1, check the receiver's back panel forthe output name. If your receiver has a "TV CH 3/4 out": TuneTV to channel 3 or channel 4, if it is labeled "HomeDistribution": Tune TV to channel 62 or 75. If using non-Coax(RCA, Component, or HDMI) to connect receiver to TV1, cycle through theinputs until picture appears; Most TVs have a "TV/Video","Input", or "Source" button either on the TV or theremote that came with the TV. We want to ensure that the TV and the receiverare connected properly, please visit this link to for more information on howit should be connected: http://www.dishnetwork.com/SupportSection/setup-receiver-totv.Once we have made sure everything is connected properly, unplug receiver for 10seconds then plug it back in, this will reset the receiver. If we are still notgetting a picture connect another component (VCR, DVD Player, etc.) to the sameTV, using same cable, same input, and same channel to see if it works. If youget a picture with the other component give us a call at 1-800-333-DISH (3474)for some additional troubleshooting. If it doesn't work with the othercomponent then replace the cable that was used.
We hope these steps resolve the issue. We want to thank you for being a valuedDISH Network customer!
Phillip Chang
DISH Network Customer Service Representative
Please check the bellow links related to your issue:-
http://www.ehow.com/how_4868326_hook-up-dish-network-satellite.html
http://www.howtodothings.com/electronics/how-to-hook-up-a-dish-network-satellite
Please get back to us if you have any further query or else accept the solution.
Thanks for contacting fixya.com
Hi orly227217 my name is Mike Houston of DISH Network customer service. And when the receiver is not accepting commands from the remote we need to re-program the remote to the receiver. What we do first is go to the VIP 211 and select the "system info" button and then we want to press the "menu" button. Then you will see the remote address in the white box at the bottom of the screen, then press and release sat button 1 time then press the record button 1 time. After that you will have seen the remote address change.
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