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Hello Just clean its laser pickup lens, by inserting a lens cleaning disc in to, and play it at least two times. If it doesn't help you, the laser pickup unit should be replaced. The lens cleaning disc can be bought from most of the electronic sparepart selling shops at your town, and won't cost more.
First check the disc doesn't have dirt, finger prints or is very badly scratched. If it happens on all discs you will need a lens cleaner disc. If that doesn't work then it could be damage to the lens or a fault on the unit.
First, gotta make sure you have a DVD drive, most modern computers do: DVD, DVD/ CD-RW, or DVD-RW drives are commonplace these days. If you have a DVD drive and it doesn't play anything, then more than likely you have a defective drive (DVD drives not working with DVD discs is a fairly common type of failure - insofar as failures go).
To be absolutely certain, try playing an original, commercial DVD movie - one that you know is good - if it still doesn't play it then it is, in all likelihood, a failed DVD drive.
Good day. The message your getting only tells you that the Dvd your trying to play have a lot of scratches already that makes it unreadable for your dvd player. You can try to wipe the dvd first then try it again. If it doesn't work then that means the dvd unusable. Hope this information help a bit in resolving your question. Thanks for using fixya and have a great day
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