My dvd rom doesn't read cd and dvd, - Acer Computers & Internet

can i use this system too make my cd/dvd.rom in my laptopbecause my cd/dvd/rom is not working

Sometimes you just need to clean the disk or the dvd head on your player. If this doesn't work the disk is of the incorrect format.

Buy a CD/DVD-Player Laser-Lens Cleaner. They are pretty cheap. Usually under $10. If that doesn't fix it then you need to replace the CD/DVD drive.

By installation Disk do you mean the CD/DVD-ROM? If yes

Check to see if the drive's LED flashes when the system is trying to boot. If it doesn't, open the system and make sure all the cables to the CD/DVD- ROM is properly connected and to the right slots. If the cables are properly connect and the CD/DVD- ROM is still not working replace the CD/DVD-ROM.

However, if its that the system could not install a particular program, make sure the installation files are complete and try again. If its a downloaded program, verify the completeness of the file downloaded and try reinstalling the program.

Need to delete upper and lower filter.I had tjis issue before and the pc doctors resolved it.You can also contact them.www.thebestpcdoctor.com
tel-877-407-9229

Not all Inspirons have CD burners (the 4 factory options were CD-ROM, CD-RW, DVD-ROM, and DVD/CD-RW. You can confirm that via Windows Start > Control Panel > System > Hardware > Device Manager and double click on DVD/CD-ROM drives to see what model drive you have, then just Google it to see what it's capable of.

In case you have either a CD-RW type drive or a DVD/ CD-RW drive and it doesn't want to burn CD's , then it's a bad drive.

Please explain your problem as corrupted cd/dvd rom driver doesn't stand for anything.
CD/DVD ROM driver can never corrupt only lens of cd/dvd driver becomes weak because of which it cann't read cd or dvd


Thank you for using fixya.

how old is it? maybe the lens has weakened thus being unable to read/write DVDs

try to clean it with cd cleaner. after that try your known good cd maybe its just the cd/dvd that has the problem. if still doesn't work try using cd first then dvd. because some combo drive fail to read cd but can read dvd or vice versa. also check for the cd or dvd speed, type and class.

in order to play a DVD you need to have a software dvd player Like WIN DVD, otherwise DVDs will not play