MFC 6490CW had for 4 months - "unable to clean 35" won't print- what can I do

This is a possible printhead problem. Call brother may times they will do it was a warranty repair even after the warranty period.

Hi Subnash,
I have this site for you to check the resolution for your issue. Hope it helps.

FAQ Troubleshooting MFC 6490CW Others Brother

I have had to take mine apart too. Nothing wrong with copy inks. If you can not be helpful dont bother doing an 'I told you so' you are not helping anyone just gloating at your snob values

You have 2 printers because it was inadvertently installed twice. You need to un-install both of them and reinstall the printer again.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Hi Good day!! try this method
- Machine off
- Switch on the machine while holding down the "menu"button until all the leds are flashing on/off. Now you are in "maintenance" mode.
- press 80
- press the "mono start" button several times until you see "purge: xxxx"
- press "2783" in order to reset the purge counter. You will see: "purge:0000"
- press "99" to exit the maintenance mode

Now you are able to print again, but actually your ink absorber box is now full with ink. Ink flooding can happen if you don't replace this ink box!

Don't forget to vote thanks!!!!

my brother MFC-6490CW keeps coming up with an error message 'cannot print 70' how do i solve this?

click here to download yor required drivers

Hello,

The MFC-6490CW has a 2 year warranty and this model has not been on the market for 2 years yet so your warranty should still be good as long as you don't tel them you opened it up.

Otherwise this sounds like a main board problem.

Thanks,

Pat

try to clean heads with printer menu or on computer in printer driver (software)

Usually that error means the encoder strip behind the carriage assembly is out of position or very dirty. Best to remove the top cover to correct, you might also find a scrap of paper either on the extreme right or left stopping the carriage from moving properly.