Question about Bissell 1699 ProHeat Clear View Upright Steam Vacuum

11 Answers

Bissell carpet cleaner

I have a bissell upright carpet cleaner, it's not spraying either the water or cleaning solution onto the carpet, it is still has suction. Thank you

Our water and shampoo does not spray out. We bought a new pump and still no spray. We checked the belts and we cleaned out the tubes. Anyone please help.

Posted by on

  • 9 more comments 
  • valvoc May 12, 2008

    Yes, same problem. Suction is fine, but water will not spray out. Checked o ring and pump belt, still no spray. Water sprays from hand tools but not from floor sweeper.

  • Anonymous May 13, 2008

    The water will not come out on my steam cleaner. I've checked the belt.

  • Clown7 May 21, 2008

    Everything works fine except that the water and shampoo do not come out, I have checked all the troubleshooting hint's and nothing helps, the belt is OK the heater works the brudh turns, the tank is seated , I primed the pump ??????

    Please help, Fay

  • auqa May 29, 2008

    I have gone through all of the steps in my users guide. Every thing on the cleaner works except it will not spray out cleaning solution. The belt is not broken but it has never been replaced and seems streached. If you think replaceing the belt will solve the problem, I would like to know if there is anyone in the Georgetown or Myrtle Beach,S.C I can buy a new belt or if I have to buy the belt directly from you. Thank you, Margaret Faulk

  • Anonymous Oct 09, 2008

    Same here, no spray except from the hand tool. everything else works fine. Everytthing has been cleaned, no blockages that we can tell anyway.

  • wddoerr Jan 17, 2009

    my bissell does not spray water out

  • saboulis Mar 06, 2009

    I have a bissell steam vac and it does not spray the water or clean solution. It has goo suction.

  • paymaster53 Mar 23, 2009

    I have the same problem the handtool sprays but the spray does not work on the bottom. I am trying to have it repaired and the person do the repair works thinks the hose is clogged. I will update if it get's fixed and what caused it

  • sewasham Mar 23, 2009

    My Pro-heat sprays water from the tools but not the bottom. Everything else seems to work. The belt is not broken and the pump seems to work.

  • Anonymous Mar 30, 2009

    Hi,had a problem with no water from lower nozzles,removed heater unit,found blocked,cleaned out and now working ok.

  • anne_dows May 11, 2010

    How do you remove the red spray nosels?

×

11 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 4 Answers

I have owned three Bissell cleaners and experienced clogged hoses each and every use. Do not put carpet cleaning solution in these machines. They are not designed correctly. If you have a tough spot, just use some liquid dishwasher detergent and a scrub brush. It will get almost anything out! Try it! Then, use the Bissell with hot water only to clean up any detergent residue.
Have a great day! Bissell Sucks!

Posted on Aug 31, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The hoses going into my heater were clogged and after cleaning them out along with the heater the unit works perfectly again. The hoses and heater are located in the handle and are fairly easy to remove and clean. You should not store the unit with solution left in it and run plain hot water through it when ready to store it. I can see where this procedure will have to be repeated over the years due to the design especially if you live in an area where there is a lot of sediment in the water.

Posted on Mar 30, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,673 Answers

If water is spraying from the tool hose, then check the heater for a blockage. If the heater port is blocked, then the water can't flow back down to the spray nozzles, which could also be clogged. Most likely a clogged heater, it is in the handle.

Posted on May 13, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have a bissell pro heat x2 and I have only used it once. It worked great until I went to use it this past week. It will not spray any water or solution from the floor section only the hose attachment. I called bissell and they were absolutely no help to me. So, I called a vaccum repair place and the fella told me that he would almost guarantee that the spray hoses are clogged. He said that you should never put cleaning solution in a shampooer that has a heater because the solution just bakes into those hoses. He said use straight hot water and just spot treat the places that are really soiled. My thought was "what's the point of having this thing then". I will try cleaning the hoses and see what happens.

Posted on Sep 04, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I took the little red filter off and clean it and use a needle to clean the holes out also I ran it with out the filter just long enough to flush the hose out. Now it work like new again by doing that you might has to push needle thur the filter a couple time and clean it out by flushing water thur it and blow thur the hole to be sure it clean out. Make sure you take water and put in you cleaner compartment when you're done to rinse it out so the soap doesn't plug it up again.Run it with the water to clean the filtert out.

Posted on Mar 29, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I'm going to say that runnoft has the best answer here. It most definitely sounds like you the water sprayers are clogged. I've had similar problems and I've followed his instructions almost to a tee and they work well. But hey, I'm just a carpet cleaner! What do I know ;)

Carpet Cleaning Winnipeg First Rate Carpet Cleaning

Posted on Oct 07, 2014

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have had the same problem. I unscrew the clear "access to filter" and usually there is a little gunk caught in the filter, rinse unde the tap, put back in and screw cap back on... this works most the time for me.

Posted on Mar 29, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

If the bottom spray AND the hand tool fail to spray, the pump is bad.

Posted on Jan 23, 2009

I have a bissell, water is not spraying from the handtool or the bottom

Posted on Sep 13, 2008

The spray hoses are bocked. The only way to clean them is to take the clear plastic cover off, un screw the base, lift cover, pull out red spray nosels, disconnect from main hose and wash under tap. Takes ages to do and is very fiddly.
Design fault as grit gets into spray holes.
Make sure you always clean machine after use,

Posted on Jul 26, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Remove the cleaning solution tank. Pull the lever on the upright handle which controls the cleaning solution/water mix spraying. Observe or feel whether the little plunger which controls allowing the solution out moves up and down when you pull and release the lever. If not, do not purchase another Bissell product during this lifetime. I paid what $150 for this thing and used it ONCE.

Posted on Dec 26, 2008

  • spolky Dec 26, 2008

    Remove the water tank. Pull the lever on the upright handle which controls the cleaning solution/water mix spraying action. Observe or feel whether the little plunger in the little round well on the bottom under where the water tank usually sits (but you have removed the tank), which controls allowing the water out of the tank, moves up and down when you pull and release the lever. If it does not move up and down, do not purchase another Bissell product during this lifetime. I paid what $150 for this thing and used it ONCE. It makes an attractive door stop.

×

1 Suggested Answer

  • 29 Answers

SOURCE: Bissell carpet cleaner

The water sprayers on your Bissell are probably clogged. I had this problem this morning, myself, with my machine, about 15 months old. They get clogged up with mineral deposits. This is a *fairly* easy thing to fix yourself. Read all the way to the end before trying this fix.

Unplug the Bissell. Remove the water container pieces from the top of the base. You'll probably reveal two red plastic pieces mounted in the Bissell's base, about .75" x .75". These spray water on your brushes when you press the water-and-soap trigger at the top of the Bissell's handle. These water sprayers tend to clog. See the metal spring running up the hose, behind each red water sprayer? As you squeeze the red plastic sides of one red water sprayer, use a screwdriver or other tool under the spring to wedge up the hose, to release the sprayer from its mount in the base. Stick a finger in the hole of the base of the Bissell where the sprayer was mounted and run it around the edges there including on the underside of the base to clean out any gunk you can find. Clean any gunk you can off the red water sprayer with an old toothbrush.

Now you need to remove the water sprayer from the hose. You need a pair of pliers. Use the pliers to squeeze the brass colored clip that is keeping the red water sprayed mounted to the end of the small hose there. Move the clip down the hose so it compresses the spring and is no longer on the red plastic water sprayer. Now you can twist and pull the red water sprayer out of the end of the hose. You'll need a little hand strength to do this. Just be careful not to break the water sprayer by using a tool. They're not particularly delicate, but breaking one would render your Bissell useless until it was replaced, so use a little care.

When you've removed a red water sprayer from the hose, put the outer end of the red water sprayer in your mouth and seal your lips around it, and try blowing through it. You can't blow air through it, right? It's clogged. Open up a paper clip and push it back-and-forth through the small hole in the end of the water sprayer back towards its middle. You'll probably push out a line of white mineral deposits. Clean them off the water sprayer with the old toothbrush, and try blowing through the water sprayer again. If air passes through clearly, you've fixed it. Now you have to put it back together. Push the water sprayer back on the end of the hose. Use the pliers to reposition the brass clip on the end of the hose over the water sprayer. Push the red water sprayer back into position in the base of the Bissell.

Now do the same for the other red water sprayer.

I had a problem when I fixed this on mine this morning, because when I pulled one water sprayer off, the hose advanced up under the spring and I couldn't reattach the red water sprayer, because it couldn't reach the end of the hose. So try to use the brass clip or some other means (rubber band, tape, another clip) to keep the hose from crawling up inside the spring after you pull the red water sprayer off the hose. If the hose gets up under the spring anyway, despite your best efforts, I fixed this by removing the six screws on top of the Bissell base (the surface of which the water tank mounts on top of), and then pried it up. You can pull out the hose, reattach the red water sprayers to the hoses, position the hose *very carefully* inside the base (there are mounts under there they need to fit into, so you don't break anything), push the red water sprayers through the mount holes and mount them, and then reattach the screws to the base.

There's something else you may need to do that can help get the water flowing. This one's easier. The Bissell uses pumps, which need to be primed. Sometimes an air pocket inside the machine keeps water from flowing. To prime the pumps, separate the two water tank pieces. Fill the base as usual and mount it on the Bissell without the top water tank piece. Plug the Bissell in and **turn it on**. (The Bissell must be running to do this.) Kneeling on the floor in front of the Bissell, reach up and press the soap and water release trigger at the top of the Bissell's handle and hold it in as if you wanted water to go through. On top of the water tank is a plastic grommet hole about 1 inch in diameter, through which you pour water to fill the tank. Seal that hole with the flat of your hand. You'll feel a bit of suction. Lift your hand up and down a few times. Release the trigger and repeat a few times. Now that you've cleaned out your water sprayers and primed the Bissell's internal pumps, I'm hoping water will GUSH through your Bissell once again.

As you probably have learned the hard way, as I did, it's VERY important to do a lot of cleaning of the Bissell after each use, more than the manual tells you to do. Clean the bottom of the unit. Empty all the water. Thoroughly rinse out both water container pieces. Unscrew the three clear plastic pieces, one in front, two on the sides, that surround the brushes, and rinse them thoroughly in water. Clean off the brushes and all the lint and gunk around and above the brushes. (A water spray bottle and toothbrush are helpful here.) Tip the machine and blow all the water out of the hole in the base. Release the red clip springs on the red water sprayers and blow on them. Doing this will slow the failure of the Bissell. It's a great little machine for the money, but it does have a learning curve and need more pampering than a vacuum cleaner, doesn't it??

Good luck!

Posted on May 29, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Bissell Proheat carpet cleaner/hose for cleaning will not spray anything


My ProSeries Carpet Cleaner won't spray. What ... - Bissell

www.bissell.com > Support > Helpful Resources > FAQs

BissellLet's start by figuring out where your carpet cleaner can spray. If you have no spray at all, start below. If you have no spray at the floor but can spray from the hose, scroll down for the ... Turn the unit on after cleaning and see if water sprays to the floor now. IV. .... My ProHeat® Self-Propelled's Powerdrive isn't engaging.

Bissell Carpet Cleaner Won't Spray. Easy Repair - YouTube

? 1:48
https://www.youtube.com/watch?v=nccdrjpGp34
Dec 20, 2013 - Uploaded by Cecil Argue
You may have a bad pump, clogged hoses or a clogged heater. ... Just want to tell you that this was the perfect ...

Nov 30, 2015 | Bissell Vacuums

1 Answer

How do I fix the problem on my Bissell model # 7920-5 carpet and floor cleaner the water won't spray out onto the carpet


First check your user's guide for filter cleaning. There are two filters both small that need cleaning after each use. If that didn't clear it up call Bissell Consumer Care at 1-800-237-7691

Jul 01, 2014 | Bissell Vacuums

1 Answer

My bisselis not spraying clean water when i want it to


Hi,

Here is a tip that will give you all the information you need to fix your Bissell Proheat Vacuum Problem.

Bissell Proheat Upright Wet/Dry Vacuum Problems

heatman101

Sep 26, 2010 | Bissell Carpet Cleaner Powerbrush Deep...

1 Answer

Bissell proheat turbo 2x is dumping dirty water onto carpets.


Hi,

Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.

Bissell Proheat Upright Wet/Dry Vacuum Problems

heatman101
efdy

Jun 21, 2010 | Bissell ProHeat Turbo Deep Cleaner Upright...

1 Answer

My bissell stops spraying water, carpet not wet


Hi,

Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.

Bissell Proheat Upright Wet/Dry Vacuum Problems

heatman101

rtetrhgd

May 30, 2010 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

Water will not spray


Hi,

Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.

Bissell Proheat Upright Wet/Dry Vacuum Problems

heatman101

rt2

Aug 27, 2009 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

I have a Bissell pro heat carpet cleaner, the water spray wont come out to clean the carpet.


Bissel proheat turbo 2x ipx4.

I don't have the instruction the this machine if you could help me with where to put the water and cleaning solution and how much, also how to use it.

Thankyou,

Please email me at carolynsst@yahoo.co.uk

Mar 01, 2009 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

Bissell carpet cleaner will not spray the cleaning solution


Hi,

Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.

Bissell Proheat Upright Wet/Dry Vacuum Problems

heatman101

hgjdg

Jul 21, 2008 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

Bissell ClearView powersteamer carpet cleaner does not seem to be dispensing water in the pre-treat mode


Pretreating (optional)
Note: Pretreating is recommended to improve
cleaning effectiveness for heavily soiled carpet in
high traffic areas such as entryways and hallways.
A.
Spray the BISSELL Tough Stain Pre-treat formula
onto heavy traffic areas, soiled areas, or stains.
B. Allow to penetrate for at least 3 minutes.

Maybe isn't su[pposed to dispense water, just the Pre-Treat solution. Then after a few minutes, shampoo normally.

Mar 29, 2008 | Bissell 1699 ProHeat Clear View Upright...

Not finding what you are looking for?
Bissell 1699 ProHeat Clear View Upright Steam Vacuum Logo

4,051 people viewed this question

Ask a Question

Usually answered in minutes!

Top Bissell Vacuums Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Roger Potts

Level 3 Expert

694 Answers

Brad Brown

Level 3 Expert

13561 Answers

Are you a Bissell Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...