My whirlpool gu3600xt will not start

My gu3600xt has power...the lights work, but it will not start. The display panel simply has two dashes, as if the unit was not shut properly (even though it is). When I press the start button there is no response from the dishwasher

I shut off the power at the plug and at the breaker to see if that would solve it, but it didn't.

This has been a problem in the past, the dishwasher doesn't work for a few days, and then one day it decides to run the cycle after I press start.

Help...

Anonymous Jun 03, 2010

I have a Whirlpool dishwasher - model GU3600XTSY1. It won't start a wash cycle any more...it just has two dashes in the display and does not respond when I hit start (it isn't locked either). This was a problem a few weeks ago and I turned the breaker off for a day and then it decided to work again after a day or two. This week, the problem surfaced again, so I reset the control panel (heat dry, normal wash, heat dry, normal wash) and it ran a short rinse cycle and then let me run a normal wash cycle. However, the next time I tried to run it, it failed to respond again. I tried the control reset and turned the power off, but it just did the short rinse after the reset and didn't let me run a normal wash afterwards.

What do you think is the problem? the first fixya expert said it might be a sensor problem...do you think it's a sensor problem...if so how much might it be to repair? Is there any self fix that you'd suggest before I call the repair guy?

Thanks,
Ted

2 Answers

Anonymous

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Posted on Jun 03, 2010

Anonymous

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Hi,

The symptoms you are having could be sensor related but I think you are experiencing something more. Since the unit does not start at times I think we should look first at the door latch and door switches.

If the door closes but the latch is worn it may not be electrically 'making' the door interlock switch, this could cause the machine to not start.

One quick test for this would be if you do get it started pull slightly on the door without opening it, see if it turns off, or push on the door while trying to start it. Taking the console off to test the door latch is pretty easy. Take the screws off from the inner door panel around the top and the console will come down.

The other reason I think it is the door latch is the fact that doing the key dance with Heated Dry - Normal...... resets the control, the only reason the control would lock out is for a heating failure, the door switch is part of the heating circuit on your model.

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Whirlpool Master 12,061 Answers
Posted on Jun 02, 2010

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Http://www.repairclinic.com/Dishwasher-Repair-Help
above is a DIY troubleshooting website to assist you to troubleshoot using the service manual, below. In this manual are all the steps to troubleshoot your issue
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/89d39c1d212f21eb85256ab000567fd2?OpenDocument

This sounds like a sensor or an intermittent problem.

Anonymous Jun 03, 2010

A sensor or intermittent problem? It definitely is intermittent, as it happened a few weeks ago and I turned off the power at the breaker for a while and then a day or two later it decided to work again. this time, though, shutting the power off didn't work. I also reset the display (pressing heat dry, normal wash, heat dry, normal wash), after which it went into some short rinse-type mode for about 15 minutes. The first time I did this, I was able to run the dishwasher on a regular cycle afterwards. Then the next time I tried to run it, I got the same problem with it failing to start and the two dashes in the display...and now doing the control re-set doesn't do anything except run the short rinse (it doesn't let me run a regular cycle afterwards. Also, after it did the short rinse, it smelled kind of hot inside the dishwasher.

Do you have any other suggestions, other than it might be the sensor? Is there anything else I could try (I didn't see anything on the links that you sent me)? How much do you think it would cost to replace the sensor (parts and labor) - ballpark figure?

Thanks for your help,

Ted

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