Question about HP Photosmart 2575 All-In-One InkJet Printer

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Ethernet connection My ethernet connection will not work. I have a netgear wireless router that works perfectly fine when connecting ethernet cabled devices. However when I plug the ethernet cable from my wireless router to my HP2575 printer there is no activity (No lights) that appear on either router or printer connection ports. Could this be a fault of the printer as I would expect at least a light if anything from either router or printer if there was communication going on between the pair?

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  • Becky Notley Apr 07, 2008

    Thank you. Your response was both helpful and very quick!! It was much appreciated and I would rate this service 100% to anyone who may have similar printer problems like mine! My problem is now fixed thanks for your help!

  • Anonymous Mar 25, 2014

    printer not working

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  • 202 Answers

Hello Becky

There could be a security feature on the printer that requires that you enable the Ethernet port at the printer's control panel 1st. I've seen this w/ printers and All-In-Ones that have a wireless-capable.

HERE is a link to HP's info, downloads, FAQs, etc on this printer.

Depending upon your LAN configuration (on the router), you may need to at least change the subnet mask on the printer if not assign it a static IP so it doesn't conflict w/ any other devices on your LAN using DHCP. (1st, of course, you'll need to get the Ethernet port enabled on the printer)

HERE's the User Guide for your printer. Go to page 29 to find the network configuration instructions.


Please, let us know if this response was helpful for your or, of course, if you have more questions, etc on this topic.

Thank you
BJ

Posted on Apr 04, 2008

  • 1 more comment 
  • B Joan Rapier
    B Joan Rapier Apr 07, 2008

    You are more than welcome, Becky. :)

  • B Joan Rapier
    B Joan Rapier Apr 07, 2008

    Hi Becky,



    Just a little information for you regarding FixYa's rating system.



    When an expert provides you w/ a solution that is "right on the button" and/or takes you to the solution or it provides you w/ a means of diagnosing the cause of the problem you are experiencing, the appropriate rating to assign to his/her solution is a "FixYa" (rather than a "Helpful").



    A "Helpful" rating is a positive rating also but it is more appropriate in cases where the recommendations by the expert(s) were helpful but did not, in the end, determine or definitively diagnose your issue or answer your question.



    We experts here on FixYa are heavily impacted by our ratings. Our solution ratings affect our standing on FixYa and contribute to whether or not we are rated as a "Wizard", for instance, or a "Guru". These ratings, in turn, impact our levels of compensation for some types of premium support that we provide on FixYa.



    So, in the end, assigning a fitting rating to a solution is really important to us.



    Please, come back anytime you need help. That is what we are here for. Thank you for the positive feedback and for letting me know that your problem was resolved w/ the information I was able to provide to you. That's always a warm and fuzzy that we geeks live for. At least I do! :)



    Thank you again for coming to FixYa for help w/ your problem.



    Be Well,

    BJ


















  • B Joan Rapier
    B Joan Rapier Apr 16, 2008

    Hello Becky,



    Once again, I'm delighted my solution provided the assistance and support you needed.



    I do have a small favor to ask of you. Would you, kindly, take just a moment to change your rating of my solution to a "FixYa"? I would be most grateful if you wouldn't mind. :)



    (I only just learned that Askers were allowed to do this if they chose to (re-rate a solution))


    Thank you again for using FixYa!
    BJ @:)

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