Question about HP Photosmart 2575 All-In-One InkJet Printer

1 Answer

Ethernet connection My ethernet connection will not work. I have a netgear wireless router that works perfectly fine when connecting ethernet cabled devices. However when I plug the ethernet cable from my wireless router to my HP2575 printer there is no activity (No lights) that appear on either router or printer connection ports. Could this be a fault of the printer as I would expect at least a light if anything from either router or printer if there was communication going on between the pair?

Posted by on

  • Becky Notley Apr 07, 2008

    Thank you. Your response was both helpful and very quick!! It was much appreciated and I would rate this service 100% to anyone who may have similar printer problems like mine! My problem is now fixed thanks for your help!

  • Anonymous Mar 25, 2014

    printer not working

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 202 Answers

Hello Becky

There could be a security feature on the printer that requires that you enable the Ethernet port at the printer's control panel 1st. I've seen this w/ printers and All-In-Ones that have a wireless-capable.

HERE is a link to HP's info, downloads, FAQs, etc on this printer.

Depending upon your LAN configuration (on the router), you may need to at least change the subnet mask on the printer if not assign it a static IP so it doesn't conflict w/ any other devices on your LAN using DHCP. (1st, of course, you'll need to get the Ethernet port enabled on the printer)

HERE's the User Guide for your printer. Go to page 29 to find the network configuration instructions.


Please, let us know if this response was helpful for your or, of course, if you have more questions, etc on this topic.

Thank you
BJ

Posted on Apr 04, 2008

  • 1 more comment 
  • B Joan Rapier
    B Joan Rapier Apr 07, 2008

    You are more than welcome, Becky. :)

  • B Joan Rapier
    B Joan Rapier Apr 07, 2008

    Hi Becky,



    Just a little information for you regarding FixYa's rating system.



    When an expert provides you w/ a solution that is "right on the button" and/or takes you to the solution or it provides you w/ a means of diagnosing the cause of the problem you are experiencing, the appropriate rating to assign to his/her solution is a "FixYa" (rather than a "Helpful").



    A "Helpful" rating is a positive rating also but it is more appropriate in cases where the recommendations by the expert(s) were helpful but did not, in the end, determine or definitively diagnose your issue or answer your question.



    We experts here on FixYa are heavily impacted by our ratings. Our solution ratings affect our standing on FixYa and contribute to whether or not we are rated as a "Wizard", for instance, or a "Guru". These ratings, in turn, impact our levels of compensation for some types of premium support that we provide on FixYa.



    So, in the end, assigning a fitting rating to a solution is really important to us.



    Please, come back anytime you need help. That is what we are here for. Thank you for the positive feedback and for letting me know that your problem was resolved w/ the information I was able to provide to you. That's always a warm and fuzzy that we geeks live for. At least I do! :)



    Thank you again for coming to FixYa for help w/ your problem.



    Be Well,

    BJ


















  • B Joan Rapier
    B Joan Rapier Apr 16, 2008

    Hello Becky,



    Once again, I'm delighted my solution provided the assistance and support you needed.



    I do have a small favor to ask of you. Would you, kindly, take just a moment to change your rating of my solution to a "FixYa"? I would be most grateful if you wouldn't mind. :)



    (I only just learned that Askers were allowed to do this if they chose to (re-rate a solution))


    Thank you again for using FixYa!
    BJ @:)

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Printer is linked to my desktop as well as my laptop. Works from desktop fine. From laptop, I have to touch my desktop keyboard and it prints, otherwise status says offline (laptop) HELP !!


If you connected the desktop with a hardwire connection (ethernet cable or usb cable) and the laptop is connected wirelessly, then the Desktop needs to be "awake" for the laptop to print. What I did was connect the printer to the network with an ethernet cable to the router, either wireless router or standard. Then you have a seamless connection for both computers independent of each other.

Dec 17, 2014 | Brother MFC-5860CN InkJet Printer

Tip

I think there are 6 ways (at least?) to connect this printer: (1) Direct to Mac...


I think there are 6 ways (at least?) to connect this printer:
(1) Direct to Mac (or PC) via USB Cable (2) Direct to Mac (or PC) via Ethernet Crossover Cable(3) Ethernet to router/switch, with Mac/PC also via Ethernet to router/switch(4) Ethernet to router/switch, with Mac/PC via WiFi (802.11 wireless)(5) WiFi to router, with Mac/PC via Ethernet to router/switch(6) WiFi to router, with Mac/PC also via WiFi.
As (1) should be simplest, tried this first. First document would print instantly and completely, next doc would hang in queue with unexpected msg, "Printer is offline." Only way to print 2nd doc was to power cycle (off-on) the printer. This problem occurred whether 2nd doc was sent to printer before or after 1st doc had printed. Tried 2nd USB cable, tried new driver, tried reinstalling printer; same problem. Spoke to both Samsung and Apple support, including both on a conference call; never got this to work and never clarified if problem was in printer hardware/software, driver, or something else. Both companies now showing this issue as unresolved.
Nothwithstanding USB problem, did succeed in modes (4) and (6), although custom wireless config needed since my network does not broadcast SSID and requires an encryption password. Procedure required connecting first via Ethernet, obtaining Configuration Report by holding down orange button for 5 seconds, then using browser to connect to the printer's IP address. Also required different driver for wireless config (as opposed to USB).
Bottom line: What seemed simple - USB direct connect - proved unworkable, but wired and wireless network config works fine.

on Apr 25, 2010 | Office Equipment & Supplies

1 Answer

We received new netgear box and cannot connect to wireless router on my laptop (Compaq) can only connect with ethernet cable


change the netgear wifi security to WEP format to see if the laptop connect is an old laptop before 2005

Mar 05, 2011 | Office Equipment & Supplies

2 Answers

I have two computers in the house which are linked by an ethernet cables, my wireless router only has one ethernet hole,so I would like to know what I need to buy? such as an adapter or something, so I can...


If there is only 1 ethernet port on your router it sounds like this is the port for your modem to connect to your router and that your router is only built for wireless. If you want to connect computers via ethernet cable you will need either a new router with a 4 port switch or a new wireless router with a 4 port switch. (you can get more than 4 ports if you have more that 4 computers).

Mar 03, 2011 | Office Equipment & Supplies

2 Answers

How can I turn a CLX-3185FN into a CLX-3185FW?


Buy a Netgear WNCE 2100 which has one wired ethernet port connected internally to a wifi radio which is a 2.4GHz transceiver with WPA security. Fully compatible with most routers from D-Link, Netgear, Buffalo, etc. The samsung printer has a USB port to which you can connect and power the WNCE2100. This product is called by two different names. Sometimes it is called a Universal Ethernet Adaptor and others it is called a Network Bridge--which is more accurate. The Netgear product is b/g/n compatible. Try to place it not more than one room away from the router because the signal strength drops very fast if it is more than one wall and or 40feet from the wireless router.

Jan 03, 2011 | Samsung CLX-3175FW Multifunction Laser...

1 Answer

MFC 465cn, how do i access it wireless?


You must first set it up, and then connect to it as a "Networked Printer" and then hook up;
All Drivers must be installed.
http://www.microsoft.com/windowsxp/using/networking/setup/wireless.mspx
http://www.microsoft.com/windowsxp/using/networking/setup/wireless.mspx
Set it up as above tutorial.

Apr 04, 2010 | Brother Multi-Function Center MFC-240C...

2 Answers

Can't get the printer to print while connected to a router


Hi! I will be glad to assist you in this issue. This is the link that will help you to fix the issue:

1. Installing the Product Software in Windows XP and Vista for a Wireless Network Connection (Using an Access Point)
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01736948&tmp_task=setupCategory&lc=en&dlc=en&cc=us&lang=en&product=2512010

2. Installing the Product Software in Windows XP for a Wired (Ethernet) Network Connection
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01708573&tmp_task=setupCategory&lc=en&dlc=en&cc=us&lang=en&product=2512010

3. Installing the Product Software in Windows Vista for a Wired (Ethernet) Network Connection
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01710137&tmp_task=setupCategory&lc=en&dlc=en&cc=us&lang=en&product=2512010

4. Wireless & Network Issues Link:
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=33412&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=2512010

Oct 25, 2009 | HP Officejet Pro L7780 All-In-One InkJet...

2 Answers

HP Photosmart C7280 wireless connection


My experience is different. My DSL router died in the night and I had to install the old one. I just changed the wireless settings on my C7280, and now all three connections work. If no wire (ethernet or USB) is connected, the wireless connection works. If the Ethernet cable is connected, it works via Ethernet, and if the USB cable is connected, it works via USB. It seems to default in that order.

Oct 29, 2008 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

GCC 12/600 Not found under Leopard (on wireless network)


Same problem.
Plus I am trying to find a legitimate download for a 12/600 printer driver that will let me print from my new MacBook Pro running Jaguar.
Peter B.

Jan 07, 2008 | GCC Technologies Elite 12/600 Laser...

Not finding what you are looking for?
HP Photosmart 2575 All-In-One InkJet Printer Logo

193 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Vinaya Kumar...
Vinaya Kumar...

Level 3 Expert

1121 Answers

Seeker5211
Seeker5211

Level 3 Expert

1088 Answers

kakima

Level 3 Expert

98796 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...