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Enter "199703" by numeric keys of remote control when dvd player ask for parental code and press Enter to reset old code, then put new 4 digit code (like 0000) then go to set up menu and turn off parental control. Thanks.
Try this,
1) Plug the DVD Power Cord to the wall jack, but DO NOT Turn On the player;
2) With the Remote Control, press: Display, Top Menu, Clear and Power;
3) It will enter in the Service Mode;
4) Choose option 2 and then 4;
5) It will ask for an Input Code and Current Code (its 5 spaces), press 1245 and then Zero;
6) Leave all Zero erasing 1245, and on the bottom field all Zero too, then press Enter;
7) So the DVD Display will show a Zero (all Region-Free),
then press Power to Turn Off.
There is a possiblity that he may have shifted the unit while discs were in it causing the discs to slip off the tray and into the unit. You have to open the unit to check if there are loose discs.
I would first check to see if it had a blown fuse.. even if sony doesnt have the parts electronic companys sell common electronic parts like mcm electronics.
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