After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, press and hold the Cancel button 
until all lights flash in sequence.
http://support.dell.com/support/edocs/systems/prn1720/en/1720_en/en/d0e4183.html#replacing-the-imaging-drum
What it is saying is the image drum needs replacing. That is a seperate part on this printer. You just need to get one from Dell ~$80ish the part # should be a TJ387.
It will pop in almost as easy as the toner cartridge. After your print quality should improve a lot. If you look at a page now you may see little specks of toner scattered on the page or rougher edges on things. A new image drum will get rid of all of that.
SOURCE: photoconductor kit
you must reset the error message; find the explanation in the photoconductor kit package
SOURCE: The printer has stopped because the photoconductor
Not sure about the part #, but photoconductors and imaging drums are the same thing.
SOURCE: Photoconductor kit? Dell 1700 printer
The photoconductor kit is another word for the drum or imaging drum. All three words refer to the same part.
Here is a link from the Dell site for this model.
http://accessories.us.dell.com/sna/PopupProductDetail.aspx?c=us&l=en&cs=dhs&sku=310-5404
Once you replace the drum, the printer has to be manually reset. If this is not done, the printer will continue to give this print out. By resetting it, the counter is set back to zero. The drum is good for around 30k prints.
From the Online Manual for the 1700, to reset the counter:
http://support.dell.com/support/edocs/systems/1700n/en/index.htm#online_documentation
To reset the counter, press and hold the Cancel button until all lights flash in sequence.
NOTICE: Resetting the imaging drum's counter without replacing the imaging drum may damage your printer and void your warranty.
SOURCE: I replaced the photoconductor kit
Hello, Leah.
From Lexmark Support:
The photoconductor counter has not been properly reset.
Menus are represented by Continue , Ready , Toner Low/Replace PC Kit , and Load Paper light
sequences. Menu items and their settings are indicated by Paper Jam and Error light sequences.
• Press and release Cancel to advance through menus and menu items.
• Press and release Continue to advance to the setting you need.
• Press and hold Continue until all of the lights cycle to perform a function or to save a setting.
• Press and hold Cancel until all of the lights cycle to return to the Home menu.
• Turn off the printer to exit the menus.
In the Utilities Menu, for Reset Photoconductor Counter, press and hold Continue to initiate this operation and return the photoconductor counter to zero.
Hope this resolves your problem.
SOURCE: Our printer is saying it
You need to replace. It is also called the drum unit. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response Thanks, Joe
http://www.nextag.com/dell-1720-photoconductor/shop-html
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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