Brother MultiFunction Center MFC-440CN All-In-One InkJet Printer Logo
Posted on Mar 06, 2008
Answered by a Fixya Expert

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Unable to print and showing an 'unable to print 5A code

I was in midst of printing from my MFC-440CN & everything was going OK when it stopped and an 'unable to print 5A code came on the LCD...now I can't print, turn it off or do anything --help please what do I do now?...

  • Anonymous Mar 14, 2014

    print unable 5a

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1 Answer

Anonymous

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  • Master 832 Answers
  • Posted on Mar 06, 2008
Anonymous
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Joined: Sep 07, 2007
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There are diffrent reasons for this error:

check, if something sticks in the machine (paper or metal clip)

The paperfeeder clutch gear is broken: check if the paper feeder works well.

The purge station has problems to do the cleaning jobs: gear broken or too much ink within the purge tubes.

Anyway, this problem is hard to handle for a novice due to so many diffrent reasons.

You should contact a service dealer and in case it is still in warranty let fix them.

  • Anonymous Aug 10, 2012

    very helpful !

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Unable to print 51 - what doe it mean? I have had Brother MFC-440CN, it has worked well... However, I got error msg "no paper" althought the tray was full of paper; tried to fixed - on/off; delete/add......

Hi Ok try this it may work.


1.Go Menu
Type in *2864
Type in 10
Code WSW00 shows
Type in 51
Code WSW51 0000001 will show
Try different values, eg change to 000000 or 0000010
BUT remember original code to get back to

To exit type 99
Also can try.
Solution:
· Machine off
· Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode.
· Press 80
· Press the “mono start” button several times until you see “purge: xxxx”
· Press “2783” in order to reset the purge counter. You will see: “purge:0000”
· Press the "stop" button.
· Press “99” to exit the maintenance mode.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one
All The Best: Pineworks
·

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Sorry, cant be fixed by yourself!
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5A means that the purge cam stopps abnormally when it is in use. This could be of a broken cam shaft. You have to replace the whole purge unit. This is a service job to do!
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