Dell 926 All-In-One InkJet Printer Logo

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Posted on Feb 15, 2010
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Poor qualiyt text

This printer is 3 years old and is not over used.It has developed poor quality text which hasn't improved by going through all maintenance procedures.I am so frustrated that I'm thinking of replacing it with a new one but not Dell. I was never impressed with it in the first place.What do you think?

1 Answer

Don Farrell

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  • Posted on Feb 15, 2010
Don  Farrell
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I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

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