Reynerhendra
In regards to your broken screen on your Zen Mozaic if it is broken the only thing you really can do is have the screen replaced. Also in most cases if the screen is broken then this usually is not covered under the warranty. So I did some looking and could not find any replacement screens for sale that you could replace it. So you might want to look into get a replacement.
New ZEN Mozaic 16GB on sale
http://www.tkqlhce.com/click-3820388-10712552
Also you may want to look at this link to see if there is any deals on refurbished players
http://www.anrdoezrs.net/click-3820388-10515744
Hope this helps
Issken
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