Poor prints and paper jams

This error can be caused by the following:

1. Fuser that is close to end of life. Maximum print quantity is 225,000 pages.

2. poor quality paper, very thin paper never feeds well and will jam.

3. Printing an image that is almost entirely black can cause the paper to buckle before entering the fuser.


Try different paper to see if that resolves the problem.

aloha..you may need new drivers

1.Sir Please have a vacuum cleaner with you and clean the area where the paper is being pulled in thus the sensor will be clear 2.if your problem isnt yet resolved please post your Windows here i will assisst you further

Could be a fuser problem, but could also be very poor quality toner cartridge(s). If a remanufacturer/compatible maker uses the wrong toner powder, it can have the wrong characteristics.


I've seen these printers with poor quality cartridges able to print a page with very little toner coverage OK, but jam EVERY page that has much real 'density' of toner. Even the configuration page on these printers has a solid band of red 5mm or so wide across the lower part of the page. Poor toners - where the fusing temperature is incorrect for this printer will cause the page to jam in the same place in the fuser EVERY TIME.


The cure - Genuine Xerox toners, or GOOD QUALITY remanufactured toners from a reputable source.

Poor quality paper can cause feed problems as the edge may be poorly sheared causing the sheets to stick together and often leaves fibers on the rollers which reduces their grip. Always 'fan' paper when replenishing to loosen the sheets.
Also, printers with heavy usage will occasionally needs the rubber pickup rollers cleaned. Don't use alcohol since this can dry out the rubbers surface complicating the problem. I have used naphtha to remove the built up paper fibers successfully.

Here's how to clear a paper jam on that printer. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00903298&cc=us&lc=en&dlc=en&product=3177562&tmp_track_link=ot_search
Try this to resolve print quality problems - it's about copy problems, but the solutions will help with print quality problems as well. http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu05212&cc=us&lc=en&dlc=en&product=3177562&tmp_track_link=ot_search

The problem might be with the type of paper you are using. Some printers require different paper types. Check the manufacturers website to see what kind of paper you need.

the messages you get for cartridges other than the original are not trustful. You will get the right reading for original(from Brother) cartridges. Some ink is poor for printing photo quality.

not any refillable ink is right for printing photos, sometimes too dark, sometimes you don't get the right mix of colors.

If you have the old drum put it back in and see what happens to the copy. if is better, then yu may have a bad new drum. They do have them. Poor copy quality is normally drum or toner in these Brothers. This model is an excellent machine by the way.

Dear This problem shows that there is a dust in you "laser sccaning unit". Clean the mirrors of laser assembly (Only experience person can do it means mechanic of printer). Please covered your printed with cloth or vice versa. Do not leave open and protect it from dust.