Is the drain hole at the back of the fridge (Inside) clogged up with ice or gunk.... get rid of all the ice built up around the drain and on the bottom drawer
I had the same problem. What happened is that the evaporating coil in the freezer was all iced up so air flow from the fan was limited. Turns out a small computer board handling the defrost cycle was bad. I would take off the back panel from inside the freezer and see if it's all iced up. The repairman told me that with the air flow restricted limited cool air was was circulating on the top of refridgerator and all of the cold air from the freezer was just staying on the bottom. Sorry but don't know the name of the part he replaced but he had one in his truck so I presume it's a common issue.
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