Question about HP LaserJet 2430dtn Printer

1 Answer

Service Error 49 FF04

I have an HP LaserJet 2430dtn and recently upgraded the firmware (after an email from HP)
and now I have nothing but trouble. I keep getting a service error 49 FFO4. I've tried
just about everything, cold reboot, reinstall the firmware upgrade, reboot without network cable, changed the network cable, called HP, etc.
HP was a total waste of time, the tech just didn't have a clue! Anymore ideas? Next I'll take out the memory mods and try again. I hope somebody else has an idea. I read on another HP LaserJet, the 4600 series, they said to ''turn off the ram disk'', can't find where my model has a ram disk. thx in advance.

Posted by on

  • licenseframe Feb 03, 2010

    pineworks, thanks for the info. I've done all the above. Aftr an hour or so with an HP Support "Idiot"
    who have me do all the above after I had told him I already did, he had me do a firmware upgrade (note it was the original fireware upgrade that caused my problems!) After his "help" my printer quite working altogther. So now he said I needed to replace the formatter board, which I did. Bought a brand new board.
    Firmware on the board is 20070410 08.112.3. Afraid to upgrade firmware on new board, as this cause original problems. Printer works for a while, then I get the same error again. Changed network cables, changes where I plug the cable from the printer in to another network box. Same problems. Reseated the memory mod, won't work without memory mod installed.
    Memory mod is 64mb and was originally from HP. Any more ideas?

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,345 Answers

A 49 error is a firmware error, it might be caused by the firmware itself, or by the failure of a printer module.

How to isolate the cause:

- Verify that the problem is not being caused by a specific job, this error can be caused by bad information being sent to the printer.
- Power off and remove any installed EIO devices, (JetDirect Cards, Hard Drives), power on and test.

Cold Reset the printer:

- Power off, remove any optional memory, power on and retest.
- Power off and reseat any memory and firmware modules on the formatter board, power on and test.
- Power off, reseat the formatter board, power on and test.

Check firmware version: on newer machines with flashable firmware upgrade to the latest version. If you are running the latest version reload it, this might fix corrupted firmware. (Some printers have flashable firmware, others use a Firmware DIMM which must be replaced to upgrade.)


If you haven't found the cause yet it's time to start swapping parts:

- Firmware module if it's a DIMM as opposed to being part of the formatter.
- Memory if installed, some printers have to have at least one memory module installed to run, and it must have enough capacity to function, in some cases installing a module that does not meet the minimum requirements of the machine will cause a 49 error

Posted on Jan 30, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hp laserjet m5035 mfp error 49 ff04


Hi,
I think you are since the dc controller only controls paper movement and nothing else. A 49 error is a firmware error and has many causes from applications, network and just defective formatter. If the errors occurs with the printer not connected to anything, then the formatter would be the logical issue if the firmware has been updated. Keep in mind having a jet direct card in the slot can cause the error, so the only true way to test is with everything removed with the exception of firmware, memory and power. Also keep in mind that if the 4250/4350 series power is derived from the lvps and not the dc controller. Also with this model the embedded jet direct card is known to occasionally have issues. When you upgrade the firmware for the formatter it also upgrades the firmware on the embedded nic card. Again the only true way to test would be to disable the embedded nic card on powerup.

Read more... HP Support document HP Support Center and HP Printer Support

Jun 27, 2014 | HP LaserJet M5035 MFP Printer

1 Answer

How to solve service error 49.00 in hp laserjet 2430dtn printer


49.XXXXX ERROR
A critical firmware error has occurred.

1. Press Cancel Job to clear the print job from the printer memory.
2. Turn the printer off, and then turn the printer on again.
3. Go to http: www.hp.com/support/lj2410, www.hp.com/support/lj2420, or
www.hp.com/support/lj2430. Click Download Drivers and Software. Check for the latest firmware image version at the bottom of the page. If this firmware image is newer than the
one installed on the printer and the printer can receive a firmware update,
download the newer firmware upgrade. Not all printer models can
receive firmware upgrades.
4. Try printing a job from a different software program. If the job prints, go
back to the first program and try printing a different file. If the message
appears only with a certain software program or print job, contact the
software vendor for assistance.

1. After performing the actions listed in the preceding item, if the message
persists when using different software programs and attempting specific print
jobs, disconnect all cables that connect the printer to the network or a
computer.
2. Turn the printer off.
3. Remove all memory DIMMs and thirdparty solutions from the printer.
4. Remove all of the EIO devices from the printer.
5. Turn the printer on.
6. If the error message disappears, reinstall each DIMM, Compact Flash card, and EIO device one at a time, making sure to turn the printer off and then on again (booting to the Ready
prompt) as you install each device. To replace a DIMM, see Appendix D - Printer memory and expansion in the LaserJet 2400 Series User Guide.
7. Replace the DIMM or EIO device that caused the error message.
8. Remember to reconnect all of the cables that connect the printer to the
network or computer.
9. If the error message persists, reinstall the firmware with the latest possible firmware upgrade. Go to http:www.hp.com/support/lj2410, www.hp.com/support/lj2420, or www.hp.com/support/lj2430. Click Download Drivers and Software.
Check for the latest firmware image version at the bottom of the page. If this firmware image is newer than the one installed on the printer and the printer can receive a firmware update,
download the newer firmware upgrade. Not all printer models can receive firmware upgrades.
10. Replace the formatter

Feb 28, 2011 | HP LaserJet 2430dtn Printer

1 Answer

Whenever I turn on the printer, 49ff95 service error is displayed


The printer is telling you that it encountered a critical firmware error.
The first thing to do is go to www.hp.com.
Select "drivers and support"
Enter your printer model.
Enter your Operating System.
Find the latest Firmware available and download it.
Read the "Read Me" instructions carefully, and install the upgrade.
This is the first thing to do.

Feb 23, 2011 | HP LaserJet 2430dtn Printer

1 Answer

Hp laserjet 2430dtn printer how to chenge language


Hi there
No problem all the way from Wales UK for you.

I have put a PDF files on my website for you to download.

Just click on the links it will download for you.
It got all you need to know in this file.
You can read it on site and print it strait off the website or save it to your PC then print it out.

Click LINK= http://www.4all2sell.com/pdf/HP-2410-2420-2420d-2420dn-2430dtn-Manual.pdf

You will need a adobe reader to see this file If you not got an Pdf reader you can download it off this link free.
http://www.adobe.com/products/reader/

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 24, 2010 | HP LaserJet 2430dtn Printer

1 Answer

What is the power consumption for HP laserjet 2430dtn


hello welcome to fixya
The details of power consumption for HP lase rjet 2430dtn are:-

If 'll be Active then : 625 watts
If it 'll be on Standby then : 11 watts
Power save: 8.5 watts

I hope it 'll helpful for u,
Kindly Do Rate if it is Helpful

Thanks & keep using fixya

Feb 19, 2010 | HP LaserJet 2430dtn Printer

2 Answers

49.FF09 SERVICE ERROR



Go to http: www.hp.com/support/
lj2410, www.hp.com/support/lj2420, or
www.hp.com/support/lj2430. Click
Download Drivers and Software.
Check for the latest firmware image
version at the bottom of the page. If
this firmware image is newer than the
one installed on the printer and the
printer can receive a firmware update,
download the newer firmware
upgrade.

if this fix does not work try removing memory from machine turn machine on see if issue perssist turn machine off replace memory one piece at a time (if you have more than one installed) testing printer each time if you put in one stick and it works then you put in the second and it doesnt the second stick would be the problem piece.. but usually on this machine upgrading the firmware will solve this issue.

Aug 08, 2008 | HP LaserJet 2430n Printer

1 Answer

LaserJet 2430dtn printer


Have you checked the settings on the printer's menu. It should be under paper handling.

Jun 13, 2008 | HP LaserJet 2430 Printer

2 Answers

49.FF09 SERVICE ERROR


try as techbybucky says. if no joy, try this LINK.

Feb 04, 2008 | HP LaserJet 2430dtn Printer

2 Answers

Firmware for HP Laserjet 1220


try searching limewire or kazza you may get lucky with somebody shareing a download you need

Dec 14, 2007 | HP LaserJet 1220 Printer

Not finding what you are looking for?
HP LaserJet 2430dtn Printer Logo

3,532 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Clive
Clive

Level 3 Expert

4345 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...