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Posted on Jan 19, 2008
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Stain appears on top of page when using double sided printing

It usually happens when I'm trying to print more than 3 double sided pages at the same time. I checked the toner cart, and there doesn't seem to be any problem.
I just bought this printer(new one) yesterday and I'm using the newest driver from Samsung. OS: WINXP just fyi
Any opinion/solution would be appreciated! :)


  • 3 more comments 
  • Sephelia Jan 25, 2008

    Hello, nitinbabbar, I'm the original poster.
    >>it is because of pikup roller
    Yes!! You are absolutely right, I also found now that it's because of the paper feeding roller apply too much pressure so that the toner on previous page gets stick to the next page.
    I'm using Xerox laser paper plus toner saver mode to print just fyi.
    Is there anything I can do to fix it? Thanks m(_ _)m

  • Sephelia Jan 26, 2008

    Hi nitinbabbar
    I tried both but the stain still appears when double sided printing T_T
    I think the roller adjusts pressure to apply according to how much paper you place in the tray.

  • Sephelia Jan 28, 2008

    Hello nitinbabbar,
    Here is a closeup view of the printed paper~

    http://www.megaupload.com/?d=39KT9ZBM

    For some reason, FixYa automatically shrink the image I posted, I'll just upload it on megaupload~ sorry for the inconvenience and thanks for your help~

  • Sephelia Jan 30, 2008

    hello nitinbabbar~
    hope it works this time~

    http://komica42.dreamhosters.com/99/src/...

  • Sephelia Jan 31, 2008

    ouch I just bought it like two weeks ago :(
    Thanks for your help. Guess I'll just do single-sided printing until I finish the toner since cartridge itself is more expensive than printer.




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  • Expert 55 Answers
  • Posted on Jan 23, 2008
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If its always coming at the top centre of the paper then it is because of pikup roller,can u confirm that?

  • 2 more comments 
  • Anonymous Jan 25, 2008

    Hello Sephelia,as per ur feedback i would like to suggest at thsi point of time u better use lesser number of sheets at a time,else try to heat the drum side of the toner catridge with any hair dryer

    as sometimes it also because of the moisture present in the toner catridge,and the heater roller is unable to fuse that moistured toner,so u better try to dry it with hair dryer,i hope ur problem will be solved

  • Anonymous Jan 28, 2008

    anyways,can u please provide me ,a closeup view of the printed paper problem?

  • Anonymous Jan 29, 2008

    hello Sephelia,

    sorry to say but i m unable to see that file on that link,please try to attach it again,sorry again

    thnx N

  • Anonymous Jan 31, 2008

    yes ivan see now,it is possible that the toner catridge has to be replaced,i think u have not checked by replacing the toner catridgs ,because it always happens because of 2 reasons as i already told u,

    1) because fuser roller in the fuser assy,which heats the paper n fuses the ink properly on the paper,

    2)due to toner catridge,sometime the toner powder in the toner catridge is expired or not good quality

    so u better replace the catridge n check



    thnx N

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duplex.gif
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duplex2.gif
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